Kimberley Overman Email & Phone Number

Leveraging a collaborative and inclusive leadership style, coupled with strong commitment to top-quality performance in project completion and service delivery to maximize resources, restructure productivity, and drive ROI. Strong operations manager specializing in growing and developing business through coaching of staff, playing on their strengths to exceed KPIs. Strategically allocates material, human, and financial resources to implement organizational policies and programs, while establishing objectives for the organization and creating financial and administrative control.

• 

  Corporate Credit Manager

  Eastern Wholesale Fence Llc

  2005 - Present

  In my role, I oversee a large portfolio of customers; ensure positive customer experience for all customers; resolve issues and encourage repeat sales. I collaborate with outside sales team to run credit references and credit applications; manage all deliveries while managing the credit applications and credit lines and collections on all aspects. I work with attorney and necessary collections teams; refer cases out when needed. I also negotiate financing agreements with customers to facilitate purchases and verify customer credit. I advise the senior leadership team in all matters concerning credit/financing (risky invoices, credit factors, legal aspects, contentious cases, and more. I am skilled in identifying and taking appropriate action to collect past due accounts and solve difficult cases. I conduct formal evaluations of the performance of the personnel; train and motivate the personnel and participates in hiring personnel focused on customer-first work ethic.

• 

  Nacm

  Accounting 1 / Bankruptcy Laws / Ucc Laws / Lien Filing / Customer Management