Kimberley Ritchie Email and Phone Number

My role is to deliver a quality service to a variety of service users in premises throughout Edinburgh such as libraries, community centres and Edinburgh College. I have to work with a caseload of Students and clients who also may be affected with varying difficulties such as homelessness, drug/alcohol misuse, mental health problems and physical problems. I have to ensure that clients are seen regularly and they receive a service that exceeds the contractual obligations of the contract in partnership with ESF regulations. I ensure that at all times accurate paper and database records are kept detailing the client’s progression on the programme. I also attend events with other third party providers to promote Route2 and gain more registrations whilst making them aware of our services. More recently I attended events at the city chambers to meet with third party providers and gain more information of services throughout Edinburgh that my clients may find helpful/ useful.

Delivering an employability service to a variety of service users in a variety of premises throughout West Lothian such as libraries and community centres. I work with a caseload of approximately 50 clients who also may be affected with drug/alcohol misuse, mental health problems and physical problems. This also includes ex- offenders and I have to work within certain disciplines to meet the requirements of the offence(s). I ensure clients are seen regularly and they receive a service that exceeds the contractual obligations of the contract in partnership with ESF regulations. I liaise with local employers and training providers to find creative solutions to my client’s unemployment. I ensure that at all time accurate paper and database records are kept detailing the client’s progression on the programme. As well as seeing my clients on a 1-1 basis, I am also responsible for coaching clients on various skills such as interview techniques, confidence building and pre-screening clients for upcoming positions. My role is responsible for challenging and motivating my clients into recognizing their potential and helping them to reach that potential in terms of a long term sustainable job goal.

The purpose of my role is to deliver a quality service to a variety of service users ensuring they progress into suitable long term sustainable employment. I work with a caseload of approximately 50-100 clients who also may be affected with homelessness, drug/alcohol misuse, mental health problems and physical problems. I ensure that clients are seen regularly and they receive a service that exceeds the contractual obligations of the contract in partnership with their colleagues from Job centre Plus. I liaise with local employers and training providers to find creative solutions to my client’s unemployment. I have to ensure that at all times accurate paper and database records are kept detailing the client’s progression on the programme. As well as seeing my clients on a 1-1 basis, I am also responsible for coaching clients on various skills such as interview techniques, confidence building and pre-screening clients for upcoming positions. Ultimately my role is responsible for challenging and motivating my clients into recognizing their potential and helping them to reach that potential in terms of a long term sustainable job goal. Within my role at Ingeus, I have also worked within the L&D department for 6 months. I was responsible for the up skilling of current staff members, and also new employees to the company throughout the UK. This involved creating and updating training material, as well as using varying training methods in order for everyone within the group to understand and be able to process information given to them. I had to be well prepared and planned all lessons in advance in order for me and my trainees to meet the training objectives.

I carry out a range of admin duties within weatherford’s Manufacturing department and fishing/ re-entry department. These duties include Monthly payroll, Petty cash, billing of materials/ labour, stock reconciliation, Issuing & creating purchase orders & Work orders using JD Edwards system, ordering any stock/ materials or stationary. Working in the fishing and re-entry department, I deal with COIDS (these are tools listing of our products we send off shore), these require me to carry out final delivery tickets of out products we send offshore. Also, monthly reports For our HM Customs Departments) Answering telephone to any customers / colleagues and dealing with any of they’re queries. Organizing any lunches/ Hotel accommodation for any trainers or trainees. I work at my own initiative and im also the first point of contact / cover when my manager is absent from the work place.