Kimberley Robertson Email and Phone Number

I work closely with businesses in Vermont, as a trusted business partner, to analyze their logistics operations, utilize UPS technology and shipping solutions to help them grow their businesses and streamline their logistics operations.

Job SummaryThe Account Executive is responsible for achieving his/her assigned sales plan by generating profitable UPS Small Package revenue growth through the development of new business and the retention of existing business within his/her territory. This position analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests.The primary focus of this position is to conduct face-to-face customer sales calls. The Account Executive travels to customer sites to hold meetings and gather information. This individual analyzes customer billing technology and proposes technology solutions. The Account Executive builds relationships with key stakeholders, and generates revenue opportunities across all product and service lines. Pre-sale duties include preparing action plans and customized presentations, and performing pre-call research and analysis. Post-sale duties include ensuring smooth implementation and account setup, and training customers on UPS technology solutions, billing analysis tools, and packaging techniques. The Account Executive also responds to internal and external customer concerns or problems, determines corrective actions, and/or assigns response personnel.Other Duties•Maintain and grow a book of business (e.g., ground, air, international, freight) •Introduce new products and services and expand business opportunities within customer accounts •Track sales performance to objectives •Monitor account statistics and respond to internal sales leads to identify opportunities and create sales strategies •Research resources and account history •Qualify leads •Submit pricing requests and analyze price quotes •Develop standard operating procedures (SOPs), generate standard and customized reports and queries, access appropriate databases, and interpret and clarify data