Chief Operating Officer
CurrentLiaise as a member of the Executive team to make decisions for operational activities and create efficiencies for scalePlan, implement, oversee, manage and review staff development/training elements targeted specifically at a company-wide operations level and through director-level management, mentorship, and coachingEnsure Directors are delivering agreed-upon client services standardsEmploy strong leadership and communication skills in order to maintain healthy morale, resolution of operational issues and strong working relationships with direct reports, support teams, and executive teamManage a quickly changing list of action items on a daily basis and drive follow-up while maintaining an organized scheduleEffectively communicate the policies, procedures, goals and objectives of LightHouse GraphicsWork directly with all members of the organization to help scale the business effectively and implement decided-upon initiatives and process improvements