Kimberley R. Email and Phone Number

Teaching English conversation classes to a range of students on a one-to-one basis. Focus on building confidence and fluency in spoken English. Covering general conversation topics as well as proofreading/editing text, and helping to prepare for job interviews and English Language tests (IELTS, TOEFL, Cambridge English Exams etc).

Worked with a range of esteemed clients, each with distinct needs. Including providing engaging voice overs for SSB Media's YouTube content, guided mediations for UAB Medical Score, synchronizing voice overs with visuals for impactful social media adverts at Giveaway.com, and delivering clear, educational narrations for FPL Ltd. These experiences have honed my ability to adapt to diverse contexts and client preferences, consistently ensuring high-quality results that enhance the impact of each project.

Initially started writing greeting card text suggestions for the app.Progressed to researching and writing SEO optimised articles for both the MyPostcard blog and the penpal.me blog on a variety of topics including travel, friendship, language, family, holidays and romantic relationships.

Recorded all voicelines for a playable character in a video game. Involved recording each line numerous times in various ways, liasing with sound deisgner to ensure correct style and vision, re-recording as necessary, maintaining a schedule.

Worked on several projects including pitches, presentations and video game text. Correcting spelling mistakes and grammatical errors, liaising regularly with authors to ensure consistency and meaning, maintaining awareness of new words or phrases coming into popular usage with a view to ensuring they were appropriate for the readership, ensuring that publications were prepared on budget and to schedule.

Aided in translation and proofreading for a specific video game project. Involved liasing with technical team to assist in writing in game script, correcting spelling mistakes and grammatical errors and proofreading and editing pitches/promotional articles.

Proficient in front desk management, I handled reception duties, including greeting visitors and managing incoming calls. In the realm of administration, I successfully managed calendars, mail and document preparation, implementing effective record-keeping systems. Worked within accounts department, utilised communication skills, both verbal and written, to foster positive relationships with clients, team members, and management, thereby improving overall office communication.

Helped deliver play/crèche sessions with under 5's. Ensured that the EYFS was implemented within sessions, encouraging children to explore and learn in different ways. Prepared snack food for the children and helped to teach them about the importance of healthy eating and hygiene. Monitored and promoted the children's general wellbeing. Communicated with parents/carers about their children and built relationships with them.

Provided a professional, prompt and efficient first point of contact to customers contacting or visiting the region to ensure a first class service was provided. Ensured the security of the office was maintained and complied with policies and procedures. Sorted incoming faxes. Assisted with opening post, sorting, prep work, scanning and emailing to correct mailboxes. Assisted with sorting outgoing post, franking and preparing for courier collection. Listed files. Supported, liaised with and assisted team and departments as required and complied with processes and procedures.

Strived to create a positive front desk experience. I greeted visitors, managed phone inquiries, andmaintained a professional atmosphere. Proficient in scheduling and administrative tasks, I ensuredseamless day-to-day operations with attention to detail and a friendly demeanor.

A large part of this job involved planning lessons for the student I was teaching. I developed strategies for learning based on his personal strengths and weaknesses. At the end of each session I spoke with him to evaluate how effective we thought the lesson had been, and based future activities on this. I had to be creative in order to get him to engage and be interested in the material, and set and grade appropriate homework.

Provided essential support in managing inquiries and assisting library patrons. Responsibilities includedaddressing technical issues, guiding users through online resources, and ensuring a smooth borrowingprocess. Handled a range of tasks, from troubleshooting computer problems to aiding with researchinquiries. With a customer-centric approach, I contributed to an efficient and user-friendly libraryexperience, enhancing the overall support services for students and faculty.