Kimberli Kegu Email & Phone Number

United States

Leadville, Co

During my tenure, I've had the opportunity to leverage my strong analytical skills to handle a variety of responsibilities in the field of criminal and civil investigations. From conducting surveillance to carrying out process service, I've worked closely with clients to meet their needs effectively.One of the key aspects of my role involved analyzing complex cases and determining the most suitable investigation strategies, methodologies, and resources to gather crucial evidence and uncover important facts. This required a meticulous approach and the ability to think critically and creatively.One of my strengths lies in creating comprehensive and well-documented reports that outline the findings, conclusions, and recommendations resulting from each investigation. These reports serve as valuable tools for clients, providing them with a clear understanding of the outcomes and potential actions to be taken.Some of my key contributions are:• Successfully produced detailed and well-documented case reports that provided clear understanding of the allegations, insights from witness interviews, and tangible evidence supporting the investigation's findings.• Supported client's claims and protected interests throughout legal proceedings by obtaining the critical evidence needed to strengthen client's defenses.

Leadville, Colorado

As a leader in my role, I have successfully delivered strategic planning, operational efficiency, customer experience, and program management improvements. By providing clear leadership and direction, I have guided my team towards achieving our organizational goals.To ensure effective decision-making, I have leveraged data and analytics to optimize our processes. By harnessing the power of information, I have been able to make informed decisions that have positively impacted our operations.Maintaining compliance with industry standards and government regulations is crucial in today's business environment. I have taken charge of controlling resources and assets for department activities, guaranteeing adherence to relevant guidelines. This has enabled us to operate smoothly while meeting all necessary requirements.Some of my key contributions are:• Improved customer satisfaction, retention, and loyalty, resulting in YoY membership growth.• Planned, directed, and executed community engagement program specifically for local area youth.

Elected PC during Lake County Republican Caucus, and elected to serve as delegate to Colorado State Republican Assembly.

Keystone, Colorado, United States

During my tenure, I had the opportunity to engage with customers across multiple channels, including phone, email, and in-person interactions. This allowed me to effectively address inquiries, provide comprehensive product information, and assist customers with order placements. I found great satisfaction in being able to assist customers and ensure their needs were met.In addition to customer interactions, I also prioritized building and maintaining strong collaborative relationships. I actively worked towards fostering a positive rapport with clients, team members, and senior management. By doing so, I was able to facilitate seamless communication and enhance overall teamwork.Some of my key contributions are:• Maximized customer satisfaction levels by proactively addressing and resolving complex issues.• Retained healthy stock level of required resources and processed orders in coordination with sales team.• Refined service delivery standards by identifying areas of improvement and implementing best practices.• Commended by executives for consistently improving customer service experience and satisfaction rates.

Leadville, Colorado

As an HR professional, I had the opportunity to establish and implement the overall HR strategy in alignment with our organization's goals. This involved crafting HR policies, procedures, and practices that complied with legal and regulatory requirements.One of my key accomplishments was spearheading the full recruiting cycle. From defining job requirements to shaping effective recruitment strategies, I was involved in every step of the process. This included screening applicants, conducting interviews, and administering the hiring process to bring in the best talent for the company.Additionally, I took the lead in handling HR-related matters such as employee grievances, conflicts, and relationship management. I ensured that employees felt heard and supported, and worked towards resolving any issues that arose.Another important aspect of my role was overseeing disciplinary actions, investigations, and employee terminations. I made sure that these processes were carried out in accordance with company policies and applicable laws, maintaining a fair and compliant environment.Some of my key contributions are:• Minimized turnover from 15% to 3% by improving employee satisfaction, resolving concerns, and maintaining our positive work environment.• Improved team performance by delivering individual-centric training sessions and development programs.• Streamlined end-to-end operations across the department, servicing over 100 employees.• Attended industry conferences and events as spokesperson of the organization.

Leadville, Co

I spearheaded the development and implementation of corporate governance strategies aimed at ensuring compliance with regulations at all times. I've been valued as key contributor to the strategic initiative of constructing new critical-access hospital by securing funds from USDA.• Generated and secured $26M in USDA and private lender funding for construction of new hospital by defining and promoting organization's values, goals, and strategic vision.• Won Evan J. Goulding District of the Year Award from the Special District Association of Colorado.• Increased community engagement by promoting organization at events/conferences.

Leadville, Co

Responsible for all departments and sales targets for entire store. Lead team to contribution to EBIDTA 59% over target. Reengaged local area residents resulting in record EBITDA contributions.

Leadville, Co

Responsible for merchandising following weekly sales planner, and ordering of dairy, GM/HBC, and center of store grocery. Cultivated and maintained vendor relationships and customer relationships. Won multiple district sales contests for Pepsi and Coke products.

Leadville

Responsible for all incoming merchandise to ensure proper invoicing from vendors, as well as backroom safety and security. Served as one of the store's two union stewards.

Established and maintained an accurate and timely month-end close process for revenues, resulting in timely and accurate financial statements.

Planned and executed event registration from concept to completion,including site selection, contract negotiation, timelines, budgets, logistics,onsite management, and budget reconciliation.

Denver, Colorado

Worked in all areas of legal investigation, and owned all things administrative for a team of 10.