Kimberly A. Email & Phone Number

I am a champion of change, one who understands the intrinsic value of a diverse workforce developed to deliver quality healthcare and that effectively manage clinical processes to meet cost and value based care targets. This includes remote patient monitoring solutions as well infection control, triage nurse team, and employee health protocol/process work. Workforce training program lead with curated pathways via evidenced based training content to support hiring and retention strategy. I strive to capitalize on data insights, drive innovation, and collaborate with cross-functional (internal/external) partners to deliver critical healthcare and business impacts. Ability to lead productive and engaging meetings with individuals who may have competing goals and objectives with use of problem solving skills. Enjoy data mining and using insights to highlight practice change or value stories to breathe life into the objective data.Understands the connection between health policies, programs, and special initiatives, with the application of health information technology and standards, for example FHIR, SNOMED, RxNORM, LOINC, NLM, Value Set Authority Center (VSAC), HL7, IHE, CPT.Experience directing, managing, and/or strategy in a training/learning function to include the population health continuum - UM, DM, CM.

Performs RCA work and incorporates mistake proofing or human factor elements to drive operational performance. Currently perform data abstraction, validation, and visualization for Federal,State, MCO, and enterprise-wide performance improvement work. This includes use of Health plan Employer Data and Information Set (HEDIS) requirements, STARs,UDS report / NQF performance measures, as well as National Committee for Quality Assurance (NCQA) structure and standards to drive quality performance across FQHC multi-site organization.

Health Center Program-Operational Site Visit (OSV)Clinical Reviewer supporting CHC/FQHC care delivery models.

Areas of experience include:-Ambulatory CHC/FQHC-Acute care-SANE/Forensic nurse-LTC/Skilled-Hospice/ PalliativeMaintain clinical competency as part of a team that delivers primary care and clinical interventions focused around cardio-metabolic disorders, as well as nurse volunteer within a Promotores de Salud Model. Active member of our nurse vaccine teams, as well as triage nurse role.I began my nursing career in direct patient care, ensuring quality care and treatment for diverse patient populations in various settings, including working as SANE since 2004. This included time at Seasons Hospice & Palliative Care, Montgomery Hospital, and Regina Nursing Center ( LTC), where I also served as Staffing Coordinator and Clinical Educator for a team of more than 60.

University of Pennsylvania-Nov 2004I support NOVA leadership on administrative processes, policy development, and education programs as a thoughtful consultant. I am experienced with trauma informed care and how this can benefit across the care continuum. Worked as a SANE from 2004-July 2018, continue to support the NOVA program in administrative capacity ( August 2018 - April 2019).

Thoughtful partner with regional provider offices prioritizing population health gaps focused on quality metrics, provider collaboration, and value based contracting . Consultant mindset while using action plans to drive performance.

I started with Aetna as a Case Manager, earning the Aetna Way Excellence Award for my commitment to the organization’s values, before being promoted in June 2010 to Quality Management Nurse Consultant. I was in this role for nearly four years, during which time I completed my CPHQ certification. It was in 2016, though, that I was able to lead in a strategic way and leverage my full skill set. After the promotion, collaborated for change management and process redesign for teams, working across organizational levels and with varied disciplines to evaluate content, ensure compliance with State and Federal legislation. I also ensured integration of clinical best practices in alignment with accreditation goals and analyzed gaps in trainings to ensure they were quickly resolved, stateside and offshore work.Achievements:- Championed quality assurance processes, including serving on four-person team tasked with designing audit procedures and tools to improve quality reviews. - Named liaison for various CAPs, hosting weekly workgroups and supporting team with migration and user documentation. - Cultivated and sustained relationships with partners, generating a collaborative approach to communication. - Provided coaching via WebEx to ensure quality performance among teams and workgroups in a matrixed environment, including with remote team members. - Served on LRA Culture and Employee Engagement teams, designing initiatives to engage staff and build a collaborative workplace culture, such as multimedia presentations and community partnerships. - Part of team that delivered CHAT, an employee engagement group focused on improving communications and increasing diversity and inclusion throughout organization.

I taught for ten years, including providing clinical nursing instruction and program tutoring at Delaware County Community College and theory as well as clinical instruction at the LPN program at Eastern Center for Arts and Technology for eight years.I participated in a volunteer panel for NCSBN to write NCLEX-PN questions. I am experienced with virtual training modalities. I have also facilitated NATCEP training courses.

Master’S Degree, Msn Health System Leadership

Activities and Societies: Sigma Theta Tau International Honor Society of Nursing2017 Graduate student level keynote speaker-College.

Bachelor’S Degree, Bsn

Associate'S Degree, Registered Nursing/Registered Nurse

Education record