• Develop growth strategies, guiding and equipping teams through successful upsells and new sales, leading to millions of dollars in new revenue.• Serve as internal integrator between Innovation, Marketing, Product and Client Relations teams, driving successful strategic direction and facilitating all client facing communication.• Lead national Growth Team, focused on revenue driving activities in partnership with health plan clients.

• Responsible for the relationship and strategy development of the company’s largest and most engaged health plan client, accounting for >30% of the business unit’s revenue.• Facilitated 16% YOY growth in revenue, surpassing annual client revenue goals through the development of engagement strategies and product upsells.• Directed a team of Account Executives who implemented strategies geared at driving value and pursuing market level growth opportunities.

• Developed long term strategic plans for book of business, leading to increased program utilization and company revenue. • Facilitated several client renewals resulting in multi-year agreements at increased rates. • Led an internal cross-functional team to identify and strategically support the needs of the clients, leading to deepened relationships and demonstrated value.

• Directed a team of Specialists through strategy implementation and client integration.• Worked closely with Senior Director and Account Executives to strategically develop account plans to strengthen integration, solidify value, and increase opportunity for renewal and upsells.• Identified client objectives, needs and opportunities–applied this information while coaching team.

• Actively supported the growth of direct reports, providing opportunities for development through coaching, direction, and facilitation of conflict resolution.• Provided strategic direction to the district by understanding and sharing industry knowledge while outlining objectives, analyzing data, and setting a clear course towards obtaining goals.

• Facilitated dramatic utilization increase in areas of responsibility by initiating member events and engaging key community partners.• Worked closely with the Client Implementation team to roll-out a key client in Hawaii.• Created an ROI tracker which enabled field staff to effectively focus on value-added initiatives.

• Provided direction to over 100 students pursuing a higher education.• Consulted with students to understand career goals and choose a college degree.• Strategically set degree plans based on previous experience and learning preference.• Effectively promoted University’s programs at various conferences and seminars.