Kimberly Ackerman Email & Phone Number

Kirkland, Wa, Us

Tacoma, Washington, United States

Regional service line executive accountable for strategic and programmatic leadership of Cardiovascular and Digestive Health spanning 11 acute care hospitals, 10 ambulatory surgery centers, 4 major medical groups and over 400 providers.• Inaugurated the Digestive Health program into the Regional Clinical Institutes; established a governance structure, business line inventories, and an accountability model• Developed and initiated comprehensive 5-year strategic plans for Cardiovascular services and Digestive Health services inclusive of market-specific growth plans, capital planning, and resource allocation in collaboration with system, regional, hospital, physician leadership and other key stakeholders• Developed and maintained balanced scorecards which measured and monitored key program goals and outcomes in: Quality, Affordability, Experience, Growth, and Physician Alignment• Hardwired the Patient Safety / Process Improvement tactics for mortality and morbidity associated with percutaneous coronary interventions (PCI) and structural heart catheter procedures• Implemented Enhanced Recovery After Surgery (ERAS) processes in Cardiac Surgery and Colorectal Surgery, resulting in one day improvement in hospital length of stay and over $1k in per case savings• Collaborated on GI and Oncology COVID response and restoration plans: effective and safe response to rationalizing elective care during the height of the pandemic and return to expanded care access during the recovery periods• Designed and implemented a New Clinical Service Review process which coordinated the development of clinical services in each hospital through market and data analysis as well as clinical needs and strategic alignment assessments and provided pathways for execution including: privileging, marketing/communications, infrastructure, and programmatic recommendations. Included a post-implementation review which captured $1.6M in missed charges

Senior administrator with oversight of perioperative and interventional departments, multiple service lines, construction, and capital / strategic projects• Coordination of multiple large capital business plans and hospital construction projects, including: CVIR labs & hybrid suites, operating and recovery room, central sterile services, laboratory, pharmacy / compounding, pathology, radiology, NICU, and an administrative building • Led facility community needs assessment and comprehensive strategic planning for an acute care centers of excellence project – 5 year proposal building tertiary level service lines• Re-engineered pre-operative functions improving provider satisfaction, perioperative efficiencies, clinical effectiveness and an 11% increase in operating room utilization within the first month of implementation• Enhanced relationships and aligned goals with joint venture ambulatory surgery centers resulting in an 18% increase in ASC volume and performance• Strategically transitioned appropriate surgical and interventional cases to the ambulatory setting resulting in increased capacity for high complexity procedures and high acuity admissions • Improved overall financial performance by 10% year over year through cost-savings initiatives and program expansion• Achieved over $1.5M of cost/case savings within top 20 DRGs in 2018• Developed a comprehensive digestive health service line, with marked growth in GI cancer and hepatobiliary/pancreas cancer services• Expanded the Neuroscience program, doubling neurosurgical volume, and launched neuro-interventional thrombectomy care• Began an interventional oncology program, including radio and chemoembolization and cryotherapy, bringing tertiary care to the local community• Drove collaboration and process improvement in multiple clinical ancillary service areas• Responsible for an additional 780 FTEs during a 10 month vacancy of the CNO. Rebuilt cohesiveness and productivity of the Nursing Executive team

Greater Los Angeles Area

Senior administrator, reporting to the CEO, with oversight of Surgery, PACU, SPD, CVIR labs, GI/Endoscopy, Cardiology, Neuro-diagnostics, Cardiac Rehab, and the Trauma Program• Led strategic sourcing councils in specialty item contract negotiations that resulted in over $300M in savings across the system each year• Led the Providence System in best practice efficiencies, such as First Case On-Time starts, OR room turnover, and OR utilization• Structured peri-anesthesia care, resulting in improved safety of patients receiving monitored procedural sedation• Continued successful Joint Commission Accreditation with no clinical findings in the perioperative areas• Achieved Joint Commission Patient Blood Management certification• Started and developed multiple specialty service lines including: Advanced Minimally-Invasive/Robotic Surgery, and Interventional Pulmonology• Built a dynamic and accountable leadership team with embedded succession plans• Dramatically reduced Surgical Site Infections, year over year.• Built innovative new graduate RN programs through cross-specialty collaboration in perioperative, peri-anesthesia, and critical care areas

Greater Los Angeles Area

• Recognized as a highly valuable asset to the health system and community by the American College of Surgeons• Developed strategic direction for, and coordination of, two high acuity service lines focused on optimal patient outcomes and system efficiencies• Implemented Quality and Performance Improvement processes in both Trauma & Cardiovascular Services • Increased organs transplanted per donor rates by 25%, through evidence-based clinical care pathways and inter-professional collaboration• Brought nationally-recognized trauma and post-resuscitation care education in house• Restructured the Trauma Program, improving data collection validity, real-time process improvement and loop closure, and engaged multidisciplinary teams• Started and developed cardiac and peripheral vascular services lines including: Chronic Occlusion Coronary and Peripheral Vascular Intervention, and Electrophysiology

• Developed a medical corporation, prepared and managed practice budgets and contracts, supervised billing and receivables, and managed daily operations• Responsible for assessment and interventions for trauma patients along the acute care continuum, assisted in surgery as a Registered Nurse First Assistant• Pioneered hospital’s first Trauma Nurse Practitioner program• Provided and facilitated Critical Care / Trauma education to nursing staff

Master Of Science Nursing / Acute Care Nurse Practitioner, Nursing

Master Of Business Administration (Mba), Health/Health Care Administration/Management

Bachelor Of Science Nursing, Nursing

Fellow, Integrative Medicine