Kimberly Andrade Email and Phone Number

Evaluate and determine the HR needs of Lovisa Team Members in the America’s. Develop and support the HR practices in each market to effectively support Lovisa Team Members. Ensure effective management of direct reports for Recruitment, Talent Acquisitions, and Payroll Teams.Ensure any HR issues are appropriately considered and resolved. Ensure that Country and Regional Retail Managers in respective markets are aware of the correct HR policies and procedures in line with legislation. Act as a point of escalation for HR employee queries. Provide and manage advice and support Country and Regional Retail Managers to deal with HR issues, Employee Relations, Leave of Absence and performance management. Ensure all Team Members are across Lovisa Code of Conduct and policies.Develop HR strategies to engage, retail and motivate employees. Manage induction of new store team members. Assist Country and Regional Managers in managing the probationary process. Manage any work permits and visas for all employees across American countries and keep the database updated. Responsible for the process of separation and conducting exit interviews where appropriate. Ensure all benefit information such as health insurance is acquired and managed across new countries. Administered the configuration process for payroll and finance systems with new country operations within all country laws.

Hired to conduct New Hire Orientation and Onboarding, to include, I9 Document authorization and maintanence. During the height of the Pandemic added a Covid-19 safety policy to our New Hire Orientations. Led the Employee Relation investigations and Termination procedures. Maintain EDD claims and processes, with a high improvement Win Rate. I work with various programs to conduct HR functions: ADP, Biometrics, and Avaya.

Served as an employment law link between MMC and clients. (Employers and employees) With over 500companies and 4000 employees throughout the US. I specialized in planning, directing and coordinatinghuman resources activities, and staff organization. This included analyzing of reports, interpretation, andemployee relations. Ensured compliance with compensation and legal requirements with specific labor andpayroll laws pertaining to specific states. Advised on matters with the EEOC and Sexual Harassmentdisputes. Managed all LOA, Workers Comp. and EDD processes. Worked closely with our in-house attorneyregarding employment law cases, paperwork and creating of processes. Managed and trained fellow HRM'swith accrual maintenance, processes and trouble shooting.

I was placed in charge of implementing and administrating policies. During my employment I created the employee handbook, new policies for hiring, coaching and the termination processes. Guided and trained managers/employees in the new ADP system for time and attendance and payroll. ADP Workforce Now system certified. Placed to lead in the implementation of the new ADP payroll system. Managed all Worker’s Comp. and EDD claims and procedures. Conduction open enrollment meeting Affordable Care Act Laws.

I was hired primarily to process and investigate FMLA and Workers Compensation claims. This consisted of working with third party administrators, our Payroll and benefits departments and Department managers. Provided assistance to the HR team with hiring, Employee Relations and Terminations.

Contributed to the accomplishment of Human Resources practices and objectives in the Distribution Center. Provided an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity, standards, goal attainment, and the recruitment for an ongoing development of a superior workforce. Managed the day-to-day operations of the Human Resource office policies, procedures and programs. Carried out responsibilities in the following functional areas: Human Resource Information Systems (HRIS), employee relations, New Hire Orientation, benefits implementation, compensation, and recruitment.