Kimberly Armstead Email and Phone Number
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EFC is committed to supporting business partners with innovation, value-added products and incomparable services. EFC highly differentiates itself as a technical expert for an expansive offering of engineered components from world-class manufacturers, in addition to its knowledgeable, on-hand engineering support. EFC provides a viable and effective means for customers to reduce their supply base while maintaining the integrity of their products.*************************************************************************************************************MARKETING AND OPERATIONS PROFESSIONAL with progressive and extensive experience in consumer and business-to-business marketing operations in a corporate and agency environment. My skills and strengths include successfully leading cross functional teams, partners and projects to meet company and client marketing objectives, while achieving positive impact on revenue and profitability goals.Specialties:B2B and Consumer MarketingStrategic planning, development and execution of diverse marketing communications Corporate and Agency Project and Program management Proven motivator of internal teams, staff and supplier partnersPositive sales, revenue and profit growth Enhanced brand management Cultivating and retaining successful, business enhancing customer and business partner relationships
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Inside Sales Account ManagerEfc International Nov 2018 - PresentSt. Louis, Mo, UsPremier Global Solutions Provider of Specialty Engineered Fasteners and Components including clips, nuts and bolt retainers, uni-clamps and Push-ons.Build and maintain customer relationships by performing the following duties: • Communicate, Negotiate and prepare accurate and on-time customer proposals and price estimates, finalizing process aligned with Automotive and Industrial Sales Marketsvia ERP (SAP).• Manage, support, and retrain customers through the development of strong relationships with key decision makers within an organization, including purchasing, engineering, management, manufacturing, scheduling/planning, and quality departments• Communicate effectively with current and prospective customers to develop strong relationships to quote/win new business and resolve open issues.• Responsibilities also include the management and growth of a territory & team that targets the Automotive/OEM markets. • Serve as the Lead point of contact for all customer account/project management matters• Assist customer and arrange payment terms with accounting approval.• Answer technical questions from customers & overcome objections.• Review customer prints/drawings/specs and offer possible part solutions.• Responsibilities also include the management and growth of a territory & team that targets the Automotive/OEM markets. • Engineering new product - Sending samples, quoting & follow up * Manage Sales Territory (IN, KY, OH with additional assistance in TX, OK, LA and AR)• Product Improvement / Cost Improvement / Process Improvement • Proven ability to juggle multiple account management projects at a time, while maintaining sharp mindfulness. -
Sr. Order Management SpecialistThe Financial & Risk Business Of Thomson Reuters Is Now Refinitiv Mar 2013 - Nov 2018Act as the primary point-of-contact for assigned account base (billing, administrative, product information, technical, etc.), demonstrating premium quality service for the company’s premier Government clients (US Securities & Exchange Commission; US Department of Defense and Federal Bureau of Investigations) Ability in establishing strong key client and internal relationships in order to facilitate and improve administration and total customer satisfactionDeveloped new and unique ways to improve operations of the organization and create new opportunities.Serve as the top resource for the Sales TeamSet priorities, development of schedules, monitor progress towards goals and track details/data/information and activities associated with financial markets.Meeting requirements and deadlines in an accurate and timely manner and ensuring total customer satisfaction throughout the quote to billing (service/project) process.Ability in establishing strong key client and internal relationships in order to facilitate and improve administration and total customer satisfaction.Ability to Foster Teamwork – working cooperatively and effectively with internal teams on set goals, resolves problems and makes decisions that enhance organizational effectiveness.Ability to work independently on multiple activities, showing appropriate level of prioritization and escalation skillsAbility to grasp technical concepts, understand diverse hardware platforms, operating systems, data communications and networkingDetail oriented with good analytical skills, with the ability to communicate at all levels and work in a team environmentAbility to work independently on multiple activities, showing appropriate level of prioritization and escalation skillsStrong understanding of financial markets and good understanding of internal administrative systems: CRM/Siebel, SAP, Sales Force and COMPASS.
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Marketing SupplierEnterprise Rent-A-Car 2005 - Jul 2012St. Louis, Mo, Us -
Program Account Manager (Sales Specialist)Nvision Division Of North American Corporation Nov 2004 - Jul 2012Glenview, Il, UsDevelop policies and procedures, align with key business partners, lead negotiations with suppliers, and manage demand for spend to ensure that the best quality, service and cost are delivered to achieve business objectives.Gain intrinsic knowledge of clients’ business to identify additional sales opportunities and develop new businessStrong ability to manage complexity, build relations and assist in delivery results in a customer facing roleAdvise/consult on cost savings opportunities, program enhancements, process efficiencies through a consultative analytical approachEstablish and report metrics and key performance indicators (KPI’s) to quantify program resultsDemonstrate expertise in Strategic Supply Chain Management and educate the customer on NVISION®’s value and service offeringsProactively address issues in a timely and professional manner. Solve problems and escalate issues or opportunities when appropriate and/or warrantedManage complex campaigns from initiation to completionContinually present innovative ideas, technology and solutions that will bring value to the clientUnderstand and advise on supply chain efficiencies: warehouse, logistics, manufacturing, etc.Assist in the coordination and development of business reviews, present to key customers as appropriateEstablishes productive, professional relationships with Key Personnel in assigned customer accountsCoordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel -
Project/Program Account CoordinatorNorth American Corproation 2004 - 2009
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Client Service/Special Order Representative (Account Manager)Corporate Express Promotional Marketing Mar 1996 - Oct 2005>Coordinate Client Marketing programs to ensure sales plans were being met.>Managed/Coordinate print and web catalog production for Fortune 500 clients>Served as direct liaision between stakeholder client and multiple internal departments>Developed and monitored budgets, analyze client profitability and control marketing costs as a percentage of sales>Managed #1 Brand - Promotional account/program during my entire tenure with company>Demonstrated problem solving techiques when applicable>Seized selling opportunities through knowledge of product line, understanding of customer's needs and recommending alternatives to the customer>Excellent oral and written communication skills to include presentation skills>Sourced special order promotional merchandise and prepared time sensitive quotes daily>Negotiated pricing with vendors to meet budget requirements
Kimberly Armstead Skills
Kimberly Armstead Education Details
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Fontbonne UniversityBusiness Administration -
Mercy High SchoolGeneral
Frequently Asked Questions about Kimberly Armstead
What company does Kimberly Armstead work for?
Kimberly Armstead works for Efc International
What is Kimberly Armstead's role at the current company?
Kimberly Armstead's current role is Inside Sales Account Manager at EFC International.
What is Kimberly Armstead's email address?
Kimberly Armstead's email address is ki****@****ers.com
What is Kimberly Armstead's direct phone number?
Kimberly Armstead's direct phone number is +144327*****
What schools did Kimberly Armstead attend?
Kimberly Armstead attended Fontbonne University, Mercy High School.
What skills is Kimberly Armstead known for?
Kimberly Armstead has skills like Account Management, Marketing, Customer Service, Management, Sales, Product Development, Marketing Strategy, Strategic Planning, Marketing Management, Selling, Crm, Sales Management.
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