Help consigners showcase their upscale resale items in our beautiful new store and maximize revenues. Develop customer rapport and convert shoppers into buyers. Work with teammates to create an inviting shopping environment. Close sales and develop loyal clientele.

Part time M-F position which allows me to interact with customers and address their banking needs.

Sales Lead (key holder) responsible for opening & closing store, part of Management Team. Develops on going relationships with clients. Trustworthy, Outgoing and reliable. Willing to pick up/exchange shifts as needed. Cash handling & Point of Sales experience.

Key holder. Developed on-going relationship with new and existing clients. Worked diligently to develop a database for new Mooresville location. Top Sales performer. Open & closing responsibilities.

Responsible for overall performance of store as well as achieving individual sales goals. Consistently a top seller of fine jewelry and watches such as Rolex and Hearts on Fire diamonds. Key holder with opening & closing duties.

Recruited by Regional Manager for position at Pineville store which had not achieved store sales goals for several years. Successfully recruited new personnel including Assistant. Mgr., Business Mgr., and several new Sales Associates. After less than four months, was unceremoniously transferred to the NorthLake store & my position was given to a Sales Mgr. who had been with the company for nearly 20 years. The NorthLake store was slated for closure & did close in 2013.

Recruited by a former Carlyle & Company Manager to operate a discount Jewelry store in Concord Mills Mall. Successfully recruited, hired and trained new and existing personnel to increase sales utilizing proven retail selling skills and increasing product knowledge. Quickly began meeting and exceeding goals and became a top selling store in our district.

Hired as 2nd (new position) Personal Banker for Fifth Third’s downtown Mooresville location. Trained on banking procedures and policies, learned to open and close customer accounts, sell through products, provide leads to retail team members and achieve weekly and monthly sales goals. Enjoyed the new challenge of working in the banking industry but ultimately returned to a Sales Management role in the jewelry industry.

Recruited by former Carlyle & Company Management to assist in store operations at Winston Salem location. Responsible for individual sales goals as well as assisting Store Manager in recruiting and coaching staff. Developed relationships with new and existing clients. Demonstrated customer relationship management skills and professional follow up after the sale. Commuted 63 miles one way. Concluded I needed a job closer to my home.

Recruited for a Manager in Training position with regional luxury retail Jewelry chain. Received extensive on site and online training in the luxury jewelry industry. Learned to develop rapport, determine needs, outline features & benefits, overcome objections, conduct trial close, summarize understanding and close sales. Completed college level GIA coursework in Diamond Essentials. Promoted to Assistant Manager within six months and later selected to open new store in Myrtle Beach SC. Recruited, hired and trained staff from bottom up. Successfully reached store goals within six months of opening. Returned to Charlotte NC as Assistant Manager of one of Carlyle’s most successful stores (SouthPark Mall)& achieved nearly one million in personal sales in 2009. All Carlyle stores were forced into bankruptcy due to business decisions and economic hardship in the luxury jewelry industry in 2010.