Kimberly Barnett Email and Phone Number

Develop growth within existing and potential customer baseExceed year over year growth targetsProven 15-20% growth within accountsCreate and implement business development initiativesLead/manage sales funnelDevelop and manage relationships with key stakeholdersOwnership of annual plan objectives/deliverablesServe as liaison between company and customer support and executive management teamsProvide continual assessment of customer’s expectations utilizing scorecard, KPIs and action plansEnsure satisfaction of cash flow targets and management objectivesCoordinate and direct activities for quarterly business reviewsContinually work with internal and external customers to improve serviceAnalyze and measure profitability for each accountSupport internal teams to meet company and customer objectivesContract development and complianceSalesforce Administrator globallySales pipeline analysisForecast and budgeting analysis

Develop growth within existing and potential customer baseTravel to customer specific accounts to strengthen and grow existing relationshipsExceed year over year growth targetsCreate and implement business development initiatives Lead/manage team owning sales and customer relationship Develop and manage relationships with key stakeholdersOwnership of annual plan objectives/deliverablesServe as liaison between company and customer support and executive management teamsProvide assessment of customer’s expectations utilizing scorecard, KPIs and action plansEnsure satisfaction of cash flow targets and management objectivesCoordinate and direct activities for quarterly business reviewsPre-planning and participation in multiple yearly trade showsContinually work with internal and external customers to improve serviceAnalyze and measure profitability for each accountSupport internal teams to meet company and customer objectivesContract development and complianceDevelop and implement cost improvement projectsDevelop strategic marketing literature and campaigns

Lead Advanced Engineering Team through project life cycle including determining requirements, technical planning, scheduling, design, implementation and post-implementation supportManage customer and internal teams to achieve project goals within specified timing/budget constraintsSchedule projects tasks into Gantt charts and assign resourcesContinually work with internal and external customers to improve serviceServe as liaison between company and customer support and executive management teamsDevelop suppliers to achieve project financial and time constraintsManage multiple customers and multiple daily opportunitiesStructure and develop workflow patterns for teamTraveled to customer specific accounts to strengthen existing relationshipsLead internal customer teams to solve customer problemsDevelop personnel to improve skill set and serviceEnsure satisfaction of cash flow targets and management objectivesCreate business development initiativesExecutive presentations and negotiations

Managed customer service and quoting teams.Developed ISO procedures pertaining to purchasing and contract reviewInstrumental in implementing MRP module of current software systemCreated and distributed master schedule for multiple manufacturing facilitiesInstituted min/max order replenishment system through MRP module and inventory controlsDeveloped databases (ODBC based) for multiple locations to facilitate/standardize reporting processesDeveloped cost savings initiatives through strategic partneringPerformed supplier audits and helped to develop supplier scorecard and tracking systemStreamlined order entry process to achieve continuous loop including customer service, planning, manufacturing and logisticsSuccessfully developed processes and procedures for current internal customer service structureAnalyzed customer requirements and created action plans according to customer needsNegotiated pricing and supply contracts with raw material and packaging suppliersCoordinated internal teams to achieve customer expectations (internal and external)Refined operational controls in the management reporting processInstrumental in creating yearly sales forecast

Developed and implemented accounts receivable/billing procedures for a supplier/customer logistics centerSignificantly reduced outstanding accounts receivablesSupervised accounts payable and receivableImplemented processes and procedures for newly restructured accounting departmentForecasted financial results monthly by business unit