Given the Responsibility by corporate to train and mentor new business managers in person and/or traveling to other locations Contributed significantly to business and financial budgeting processes, playing a key role in achieving a consistent 15% rent revenue increase every monthManaged and filed all eviction cases with the courts, strictly adhering to all fair housing laws to ensure complete complianceDiligently assessed move-out charges, successfully collecting over 50% of past due balances Effectively contributed to resident retention and renewal efforts, helping maintain a high occupancy rate of over 95%. Prepared monthly closed out reports to be sent to corporate

Contributed significantly to business and financial budgeting processes, playing a key role in achieving a consistent 15% rent revenue increase every monthManaged and filed all eviction cases with the courts, strictly adhering to all fair housing laws to ensure complete complianceDiligently assessed move-out charges, successfully collecting over 50% of past due balances Effectively contributed to resident retention and renewal efforts, helping maintain a high occupancy rate of over 95%. Prepared monthly closed out reports to be sent to corporate

Managed the operation and maintenance of 6 commercial buildings in the bustling DFW metroplex, implementing comprehensive facilities management strategiesProvided on-site training and counsel to a team of 5 employees, ensuring adoption of best practices and maintaining high service standardsOversaw full lifecycle of property operations including leasing, customer service, rent collection, and marketing strategies. Managed vendor relationships, handled work order fulfillment, contract negotiations, and ensured adherence to scheduled annual inspectionsProficient in the use of industry-leading property management software including LoopNet and CoStar

Resolved daily resident issues related to rent and work orders, leading to over 90% increase in customer satisfaction Collected delinquent rents amounting to over $150K, significantly contributing to the financial stability of the property Assisted in the delivery of over 20+/- legal proceeding letters for non-payment of rent/utilities, leading to a 0% delinquency of rent per month

Managed occupancy across 152 units, consistently maintaining a 98% occupancy rate, significantly above industry standard of 95%Assisted in resolving resident issues related to rent and work ordersPlayed a key role in revenue management by collecting delinquent rents, enforcing late fees, lease violation fees, pet fees, and ensured fiscal responsibility by monitoring property expenses