Patron Services ManagerOversight of all box office staff and box office duties including but not limited to:-Sales (tickets, subscriptions, Education Center registrations) all done through computer software Tessitura-Patron data storage and maintenance-Developing/producing call and mailing campaigns-Assisting in preparation of all marketing and promotional materials for events-Pre and post show duties (Will Call, ushering, event set up and break down)-Problem solving… Show more Patron Services ManagerOversight of all box office staff and box office duties including but not limited to:-Sales (tickets, subscriptions, Education Center registrations) all done through computer software Tessitura-Patron data storage and maintenance-Developing/producing call and mailing campaigns-Assisting in preparation of all marketing and promotional materials for events-Pre and post show duties (Will Call, ushering, event set up and break down)-Problem solving with costumers and amongst staff-Working as liaison between management and box office associates-Handling monetary transactions and ensuring cash, checks and credit card payments are processed efficiently and correctly each day.-Leadership on other Human Resource responsibilities such as hiring/terminating employees, interns, volunteers etc. as well as developing written rules and guidelines for an appropriate and efficient work environmentDevelopment-Grant writing (working off of a strategic grant calendar to ensure regular applications are sent each week)-Maintain regular communication with local business owners, families, and individuals who have potential to support the theatre and its efforts-Seek out new realtionships and cultivate ongoing ones-Contract writing/drawing up regular agreements between the theatre and local businesses to form partnerships and work out logistics-Oversee projects that are funded by sponsors and/or government grants-Large and small scale event planning for previous donors and potential sponsors -Scheduling/holding regular meetings with Board members, key members of Staff, and sponsors-Scheduling/holding regular meetings for Development Committee to discuss and establish both short and long term goals for the future, creating action plans, drawing resources, and delegating tasks to achieve desired results Show less

Welcomes and connects with every customer, responds to consumer needs, provides great personal interaction that leaves them satisfied with the service as well as the coffee and food, organizes merchandise; stocking, rotating and storing products, inventory stocking, cash handling, staff supervision customer demonstrations and samples, responsible for cleaning and closing the store.

Perform regular box office duties including but not limited to ticket sales, subscriptions, camp registrations and regular patron data entry and filing (Tessitura)Assist in weekly grant application proposals, donor research, and campaigning as well as institutional and program marketing effortsFacilitate daily maintenance activities such as answering calls, printing, faxing, copying, etc.

Statistics and filing, data entry, grant writing, event planning and setting up, opening night ceremonies, photography

Direct customer service and communication, food preparation, set up and food display on location, managing party, staff supervision.

articipate in the entertainment on the cruise: group dance and song routines as well as dinner solos, participate in a Bon Voyage send-off, knowledge of the ship and the skyline, technically competent in serving food and beverages, ensure guest satisfaction.