My career to date includes 15+ years of experience in leading professional-technical employees, streamlining processes, meeting deadlines, ensuring compliance regulations, while enhancing customer service. My excellent interpersonal skills contribute to me being able to establish rapport and successfully interact with a variety of personalities while, building trust and confidence with my peers and those I lead. Throughout my career, I have successfully demonstrated the ability to achieve results while creating positive environments with a culture of accountability. I am known as an energetic leader and find that I am in my element when I am leading, mentoring and inspiring my team and peers.My dedication and drive to succeed makes me an ideal leader for any operation. I am a proven leader with the ability to analyze complex situations and develop creative solutions to achieve desired results. I demonstrate strong learning agility and adaptability which is evident by the many roles that I have excelled in as a leader. My expertise and strengths include: Leadership (local and virtually), talent management, new-hire onboarding, training, cross-functional collaboration, call center leadership, change management, succession planning, customer centric leader, communication / listening skills which are all evidence of my ability to step into any new operation / role and bring value to the team. Email: Kimberly.Boudreaux7@gmail.com