Kimberly Brock Email and Phone Number
Customer-focused, process-oriented IT Manager, Security Engineer, DR Administrator, and Change Manager. Skilled in datacenter automation through virtualization. Able to align technologies to solve real business issues. Provide value to the organization and end-user community through architecture, project management, and deployment design. Outstanding team building, organizational, process mapping, continuous improvement, and troubleshooting skills. MS, Information Technology (2019). BA, Corporate Management with a focus on Information Technology. Information Technology Infrastructure Library (ITIL) certified. Certified Associate in Project Management (CAPM). Core competencies include:» Environments: Windows 10 and 365; Windows Server; Exchange; Active Directory; DNS; Print Server Administration; PTC PLM Software Windchill; Engineering CAD Creo Administrator.» Virtualization / DR: VMWare ESXi; Veeam; HP Data Protector; IBM System Storage; Veritas NetBackup; Quest Netvault; Commvault.» Infrastructure: Cisco switches, routers, and wireless networks; LAN/WAN; VPNs; Avaya PBX; Panasonic High Definition Video Conferencing; PolyCom Video Conferencing; IBM and HPE Nimble SAN.» Security Compliance: ISM Professional, Manager; ISO 27001:2013; Safeboot certified for content and disk encryption; Zenworks; Solarwinds; TrendMico Office Scan; ESET; Malwarebytes Anti-Malware and Anti-Exploit for Business; Johnson Control P2000 Express; ID Works 6.5; Secure Print; Panasonic Surveillance WS-ND300, Biometric Administration.» Change Management. Oversaw the change control board (CCB) and enforced and administered all aspects of change control. Used tools including ServiceNow, Remedy, and ManageEngine ServiceDesk Plus.kimberlybrock100 [at] gmail.com606-706-6040
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Technical Security EngineerSmc3 Jun 2022 - PresentPeachtree City, Georgia, United StatesSMC³, the leader in less than truckload (LTL) and leading truckload data and solutions provider, which optimizes freight transportation across the supply chain. - Identify underlying security vulnerabilities threats, resulting in risk and recommend remediation.- Provide technical expertise to business teams ensuring the effectiveness of implemented and proposed security solutions.-Develope and advance security policies and procedures as it relates to internal/external networking and applications. -Ensure data and application components are secure and Information Security Program's effectiveness. -
Sr. Itops AdministratorSmc3 Jan 2022 - Jun 2022Peachtree City, Georgia, United States- Administered a multitude of IT Infrastructure systems including backup/DR systems, email, antivirus, VMware, Microsoft AD/Group Policy, network security, MDM, vendor portals, help desk, infrastructure and systems monitoring, phone systems, Audio/Video conferencing, collaboration systems.- Provisioned resources in corporate and customer facing virtual environments.- Analyzed trends to identify IT opportunities for improvements for internal customers.- Diagnosed and resolved technical issues in association with end user devise and/or software.- Conducted employee orientation on IT related Systems.
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Itops Administrator IiSmc3 May 2020 - Jan 2022Peachtree City, Georgia, United States-Administered a multitude of IT Infrastructure systems including backup/DR systems, email, antivirus, VMware, Microsoft AD/Group Policy, network security, MDM, vendor portals, help desk, infrastructure and systems monitoring, phone systems, Audio/Video conferencing, collaboration systems.- Deployed Windows and Linux servers using VMware.- Diagnosed and resolved technical issues in association with end user devise and/or software.- Conducted employee orientation on IT related Systems.
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Ms It StudentWestern Governors University Feb 2019 - Oct 2019Worked full-time to complete Master of Science in Information Technology. -
Senior Systems AdministratorPanasonic Automotive Oct 2016 - Feb 2019Peachtree City GaPanasonic Automotive is the premier manufacturer of In-Vehicle Infotainment (IVI) systems – audio, video, and navigation. Customers include Ford, General Motors, Honda, Nissan, and Toyota. Revenues exceed $2B.– Maintained and administered Office 365, active directory, domain controllers, print servers, and ensured software levels were current.– Performed system backups and restores, and ensured disaster recovery and business continuity plan procedures were in place. Investigated and researched, proposed, and applied new technologies and innovations to enable cost reductions and/or productivity improvements.– Enforced and administered all aspects of information security guidelines and ensured compliance with ISM and ISO:27001 guidelines. Performed audits and handled asset tracking and document control. – Negotiated vendor contracts, and hardware/software purchases for support and maintenance of Service Level Agreements (SLA). – Built Microsoft Windows servers in VMware. Performed root cause analysis as part of system support.– Oversaw the change control board (CCB) and enforced and administered all aspects of change control. Used tools including ServiceNow.– Performed audits and oversaw document control process “runbooks.” -
Senior Systems Engineer / Manager Of It Operations, Support, And CompliancePanasonic Apr 2008 - Oct 2016Danville, KentuckyPart of Panasonic Corporation of North America, Panasonic Appliances Company integrates development, manufacturing, and sales of products for personal living spaces, and commercial products and services for offices and retail facilities.– Maintained and administered LAN/WAN networks, active directory, domain controllers, print servers, email, PBX telephone system, high definition video conference systems, and ensure all software levels were current. – Performed system backups and restores and ensured disaster recovery (DR) and business continuity (BC) plan procedures were in place. Investigated and researched, proposed, and applied new technologies and innovations to enable cost reductions and/or productivity improvements. – Enforced and administered all aspects of information security guidelines and ensured compliance with ISM and ISO:27001 guidelines. Performed audits and handled asset tracking and document control. – Negotiated vendor contracts, and hardware/software purchases for support and maintenance of SLAs. – Installed, administered, tested, and maintained Windchill PLM and Creo CAD systems.– Trained direct reports, provided input in hiring, conduct performance reviews, and set developmental plans.– Designed, implemented, and managed multiple datacenters using VMware both domestic and international.– Achieved ISO 27001:2005 and re-certified in 27001:2013. – Implemented 111 cost saving measures, 40 quality improvements, and disposed of $2M in idle assets. -
Engineer Unix SystemsMatsushita Electric Corporation Of America Apr 2000 - Mar 2008Danville, KentuckyMatsushita Home Appliance Company, a major household appliance dealer, was a division of Matsushita Electric Corporation of America. In October 2008, Matsushita Electric became part of Panasonic Corporation.– Provided technical and administrative support for UNIX-based computer equipment and CAD applications. – Installed, tested, and maintained new releases of the UNIX operating systems and the CAD applications. – Performed product evaluations and testing, and managed disk and file space to provide peak efficiency and minimize costs. Provided disaster recovery planning and execution. – Converted SGI UNIX IRIX to Windows NT base platform.– Implemented PTC PLM system INTRALINK for engineering technology environment. -
Engineering Coordinator And System SupportMatsushita Electric Corporation Of America Aug 1993 - Apr 2000Danville, Kentucky– Created, modified, and released engineering Bill of Materials (BOM), and administered and maintained user profiles in a UNIX-based environment. Performed data retrieval and backup for the Solaris Platform.– Developed and implemented system procedures for the engineering PLM environment. – Converted and migrated Solaris environment to SGI UNIX IRIX.
Kimberly Brock Education Details
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Information Technology
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Corporate Management -
Computer Science -
Professional Development
Frequently Asked Questions about Kimberly Brock
What company does Kimberly Brock work for?
Kimberly Brock works for Smc3
What is Kimberly Brock's role at the current company?
Kimberly Brock's current role is IT Manager / Security Engineer / Change Manager / Disaster Recovery Specialist / MS / ITIL / CAPM.
What schools did Kimberly Brock attend?
Kimberly Brock attended Western Governors University, Midway University, Lindsey Wilson College, Professional Development.
Who are Kimberly Brock's colleagues?
Kimberly Brock's colleagues are Yannick Brassard, Skip Wareham, Harry Andrews, Gina Gregory, Sylvie Lucie, Jill Stimpson, Mark Cornett.
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3auburn.edu, bittysbackporch.com, auburn.edu -
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Kimberly O'Toole
Portland, Or2prudential.com, cubenefitsalliance.com
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