Senior Systems Engineer / Manager Of It Operations, Support, And Compliance
Danville, Kentucky
Part of Panasonic Corporation of North America, Panasonic Appliances Company integrates development, manufacturing, and sales of products for personal living spaces, and commercial products and services for offices and retail facilities.– Maintained and administered LAN/WAN networks, active directory, domain controllers, print servers, email, PBX telephone system, high definition video conference systems, and ensure all software levels were current. – Performed system backups and restores and ensured disaster recovery (DR) and business continuity (BC) plan procedures were in place. Investigated and researched, proposed, and applied new technologies and innovations to enable cost reductions and/or productivity improvements. – Enforced and administered all aspects of information security guidelines and ensured compliance with ISM and ISO:27001 guidelines. Performed audits and handled asset tracking and document control. – Negotiated vendor contracts, and hardware/software purchases for support and maintenance of SLAs. – Installed, administered, tested, and maintained Windchill PLM and Creo CAD systems.– Trained direct reports, provided input in hiring, conduct performance reviews, and set developmental plans.– Designed, implemented, and managed multiple datacenters using VMware both domestic and international.– Achieved ISO 27001:2005 and re-certified in 27001:2013. – Implemented 111 cost saving measures, 40 quality improvements, and disposed of $2M in idle assets.