Kimberly Brozo Email and Phone Number

Conducting research and analyzing documentsDrafting legal exhibits, loan documents and closing itemsCoordinating closings with all parties in the transaction, including the buyer, sellers, title insurance company, opposing counsel, and lenderNotarizing documentsCoordinating with landlords, housing managers, brokers, lenders and other real estate personnelReviewing and preparing general correspondence, trust letters, mortgages, and statements of adjustment

Manage a team of Customer Service RepresentativesCreated and implemented Standard Operating ProceduresIdentified and Analyzed trends in product complaints to identify potential defects and re-occuring issuesManage daily operations of the Customer Service TeamPlan, prioritize and delegate work tasks to ensure proper functioning of the departmentEfficiently mediate escalations from consumers and partnersCommunicate directly with vendors

Key holder Worked one on one with clients to design unique piecesAssisted clients with repairs, resizing and remounting projects Ear piercing for children to seniorsProduct MerchandisingAdded, photographed and maintained product listings for accuracy and clarityDesigned and set store front windows