Kimberly Jackson Email & Phone Number

Durham, NC, US

Durham, North Carolina, US

San Diego, CA, US

Morrisville, NC, US

Support Functional Services, Study Start Up, Medical Services and Pharmacovigilance lines of business as local HR Business Partner with a focus on day to day HR activities including promotions, training, calibration, and talent reviews, and job changes.

Leverkusen, North Rhine-Westphalia, DE

• Lead Talent Management initiatives and HRprocesses, including but not limited to, the Global Employee survey,People Strategy, Quarterly and Annual Talent Reviews.
• Investigate Employee Relations complaints, consulting with HR Business Partners,Legal and Corporate Employee Relations as needed
• Identify key actions across the business to ensure workforce and succession planning objectivesare met.
• Analyze common themes from the Global Employee Survey; develop actionplans and communication strategy.
• Coordinate, facilitate, and train core programs such as CompetencyTraining, New Manager onboarding, and Discovering Bayer.

• Lead HR Generalist supporting zone of 10 states and 350+ employee population in all HR programs, policies, and procedures.
• Implemented and administered human resources services including business solutions, employee relations, staffing, benefits, compensation, and training.
• Provided client-facing advice and guidance respecting full spectrum of HR related processes
• Facilitated new hire orientation
• Conducted exit interviews

Brentford, Middlesex, GB

• Managed HR Share Point site for Research & Development annual compensation cycle of promotions and salary increases.
• Ensured program support and consultation on policies, procedures, and tools utilizing Workday and manager guidance.
• Provided weekly metrics and reports regarding project status, completion rates, and total budget spend.
• Administered I-9 and e-verify processes utilizing TALX supporting staffing and recruiting supporting on-boarding processes.
• Processed Job Change details including new hires, promotions, job transfers, cost center updates, job title changes, vacation payouts, terminations, and severance requests using back-office operations.

San Jose, CA, US

• Managed annual people programs including talent review, performance assessment, employee engagement survey, merit increases, stock, and annual bonus.
• Executed against organizational change and development initiatives including communication, engagement and feedback planning with focus on after action reviews.
• Trained employees, managers, directors, and HR on Annual HR Programs.
• Provided complete client group support for the Global Sales and Advanced Services organizations.
• Established annual employee engagement metrics for Executives supporting Sales and Services showing areas of improvement and areas of challenge with guidance for future programs.
• Business partner to client-facing Executives, Directors and HR Managers in the Global Sales and Advanced Services organizations providing consultation and execution of organizational objectives for Non-Compensation.

San Jose, CA, US

• Facilitated weekly meetings with the Compensation Center of Excellence to review Exception Compensation cases including previous fiscal year budget transactions.
• Engaged legal, employee relations, HR and compensation points of contact to ensure SOX compliance.
• Updated Knowledge Management; administered training to HR Connection Call Center and Data Team Reps regarding salary increases, market adjustments, and annual bonus and merit increases, MBOs, and performance management
• Documented business requirements and Service Level Agreements with Centers of Excellence and Global Voice Team for tool and case resolutions.

San Jose, CA, US

• Manager of HR Voice Team for Americas; supported compensation, stock, payroll, staffing, benefits, payroll and talent management and other HR processes
• Ensured adherence to established HR policies, procedures, and employment law (PTO, LOA, ER)
• Managed recruitment of vendor staff to ensure we are fully staffed and backfill internal and external movement
• Implemented comprehensive quality review program, provided skill trending and analysis including provided feedback for enhanced customer support and operational improvements
• Documented business requirements and Service Level Agreements with Centers of Excellence and Global Voice Team for tool and case resolutions
• Led quarterly review of service deliverables and provided detailed reports regarding case resolution times and volumes and post program assessments of user experiences

Boston, MA, US

• Responsible for all overpayment issues of 401K and pension plans for supported Fortune 500 companies
• Directed case management and collection of outstanding payments for pension and 401K benefits
• Excelled as Subject Matter Expert for multiple clients; updated all user procedure documentation
• Administered all Cobra benefits for eligible employees
• Championed enrollment and payment updating; served as vendor liaison for medical and dental benefits
• Provided HIPAA certificates and benefits eligibility consulting

New York, US

• Administered all Retirement benefits including health and welfare and pension for eligible Chevron employees
• Calculated pension benefits and assisted in preparation of all retirement materials from initiation to first payment
• Consulted employees and retirees on all eligible program benefits

Mshrm, Human Resources Management And Services

Bachelor Of Science (Bs), Business Administration And Management, General

Bachelor Of Arts (B.A.), Communication Studies