• Serve as a liaison between the Development Team and the 38 Community Centers in the Greater New York region• Manage a portfolio of 80+ mid-level donors by engaging donors in virtual events and keeping donors up to date on what the organization is doing throughout the area• Assist the Divisional Director of Philanthropy with administrative duties and special projects

• Support two Donor Relations Directors for the Division by preparing acknowledgment letters, mailings, and other stewardship to send to donors• Obtain working knowledge of the Salesforce Database Management system to ensure gift and contact information is accurate and up to date• Create an informational piece for donors and corporations to gain an understanding of some of the robust programming The Salvation Army offers to the Greater New York region

• Continually achieved personal sales goals by over 20 percent for the company by assisting customers through listening, connecting, and making useful suggestions. • Trained five new employees monthly about the responsibilities and values of the job. • Maintained all operational needs of the cash wrap area by restocking materials as well as use the POS system.• Served as a liaison between management and other part-time employees to assist with any questions.

• Assisted with recruiting and coordinating a funded Summer Internship Program for 100 interns, as well as oversee a cohort of 30 interns across five divisions of the agency.• Coordinated and execute the first virtual Career Fair for over 200 participants as well as build relationships with two employers for participants to obtain meaningful employment.• Provided technical assistance to 26 foster care agencies and youth for enrollment into training programs and internships.• Served as a liaison between The Office of Education and Employment Initiatives and 26 provider care agencies and youth, responding to inquiries about workforce opportunities.

• Perform extensive research for over 50 community-based organizations in New York City for resources for youth to develop a resource guide.• Conduct outreach and follow up for monthly facilitated meetings that had an attendance with a minimum of 20 individuals.• Connect youth in foster care and youth aging out of foster care to meaningful employment, educational, and vocational opportunities.• Develop worksites and coordinate the Summer Youth Employment Program for 40 participants across five divisions for the agency.

• Worked in a fast-paced environment while simultaneously addressing the needs of multiple guests. • Politely greeted guests and ensure guests had a positive experience and left satisfied. • Assisted guests over the phone and in-person with any questions or concerns they had and come to an appropriate solution.• Communicated with over one hundred individuals per shift in a professional manner and assist with maintaining the waitlist for guests.

• Monitored content on site and app, schedule linear programming, pull/compile/analyze competing scheduling information.• Inputted media graphics and commercial breaks for TV Land.• Understand the basics of a contract between two parties.

• Assisted customers with any questions they have regarding the merchandise and products. • Responsible for making sure the selling floor has the correct signs for sales event.• Appropriately set up the sales floor for the day by making merchandise presentable.

• Assisted students with any questions or concerns that they may have.• Provided coaching, mentoring, and consultation to incoming students.• Consistently received positive feedback from incoming students on performance.