Providing outstanding service during the stay of our guests. Working in a fast paced environment. Greeting and registering guests, making and modifying reservations, managing incoming phone calls and staff requests. A must is to have a positive personality. Accommodate guest requests and make them feel special. With the ability to multi-task, team player, detailed oriented and resolve guest requests effectively.

Direct interaction with store manager and employees; manage employees when store manager was not available. Responsible for new displays and directing key employees to set up displays for new products. Organize vendor sampling for holiday and special store promotionsOrganize and maintain quality citrus and produce. Insuring excellent customer service by all employees. Trained key employees to open and close store with minimal errors. Recruited and interviewed potential new employees and maintained scheduling for all employees. Maintain monthly employee communication newsletter thereby keeping morale positive. Responsible for weekly payroll.Managed all purchases by direct contact with all vendors and processing purchase orders for payment. Created item numbers and maintained price updates on a daily basis into computer system. Ordered and maintained quality produce, bakery goods and assisted with catering projects to give customers the highest quality and presentation. Assisted chef with catering projects for large groups as needed and ordered supplies for catering events. Receive and process all grocery and produce and expedite to storefront for sale. Maintain stock and restocking of store items and oversee gift shipping.Insured general cleanliness and orderliness of store public areas as well as receiving area to maintain compliance with OSHA standards.

Responsible for working closely with Store Manager and Assistant Store Managers in order to create an environment to ensure the success of the store and department through excellent customer service and a demonstrated passion for food. Assist in the process of interviewing and selecting grocery employees to achieve the vision of The Fresh Market. Demonstrate a high level of integrity with department products, with department employees and customers. Attention to detail to ensure that we remain focused on creating a positive experience for both our employees and customers and delegation of daily responsibilities throughout the department while training, coaching, and leading employees.

Obtained the Bakery Clerk position out of 900 applicants. Became full time within 1 1/2months.Responsible for packing and distributing the daily production to the main floor. Placing all items in self serve cases prior to the store opening. Keep track of supplies. Inform bakers on products needed on the floor. Customer service delivered with a positive attitude, kindness and respect.

Supervising and cleaning/maintaining institutions, churches, and private residences.

Responsible for delivery of 11,000+ daily papers for 80 routes; obtained NIE sponsors and created marketing strategies; prepared yearly operating budget; created management incentive plans; implemented retention plans; created marketing and promotional plans; served as Implementer and Administrator on Impact Teams; ISCMA and committee member; supervised three District Managers, Copy Manager, Marketing Associates, and 12 mailroom employees

Supervised 5 weekly newspapers in the north Pittsburgh territory. Responsible for all youth and motor routes. Maintained accouts receivable;managed single copy sales force.

Responsible for 90 plus routes. Supervised in-house and outside telemarketing; maintained accouts receivable; participated in development of promotional celendar.

Responsible for 90 plus motor routes, supervised in-house and outside telemarketing; maintained accounts receivable; participated in development of promotional calendar