Kimber Deanda Email & Phone Number

San Antonio, TX, US

San Antonio, Texas, US

IE

• Deliver dog walking services to pet owners, ensure strict supervision of pets during excursions, and provide a safe and nurturing environment for animals with differing needs, temperaments, and medical conditions.
• Conduct consultations on pet care services and coordinate scheduling with over 10+ clients.
• Oversee feeding of pets in alignment with nutritional needs and owner specifications and conduct proper safety measures during feeding in multi-pet households.

Norfolk, VA, US

• Lead comprehensive research on animal rights issues, oversaw cross-departmental tasks and coordinated diverse projects for the Office of the President.
• Simultaneously executed 30+ cross-departmental projects, including initiatives such as issuing rewards for animal abuse cases, awarding individuals for animal rescues, physical ad placements, press campaigns, and.
• Demonstrated strong communication skills and attention to detail in professionally composing letters to public officials, fire departments, and police departments.
• Contributed innovative ideas to enhance brand visibility and engagement through marketing campaigns, employing a blend of creative brainstorming and strategic analysis.
• Conducted cross-departmental brainstorming meetings for new advertising campaigns.

• With 10+ years of creative industry knowledge including talent agency, recording studio, podcast management, and creator coaching experience, I've developed an in-depth understanding of what it takes to run a.
• Project Management
• Social Media Management
• Team Management
• Podcast Management
• Client Support

• Promoted from Customer Service Coordinator to Social Media Community Manager in less than 4 months. Promoted from Social Media Community Manager to Client Success Manager within one year.
• Managed multiple Facebook communities ranging from 75 - 500 members. Created copy and graphics for community posts, scheduled content, organized virtual events, answered questions, and provided guidance through coaching.
• Tracked data from client feedback and concerns to implement improvements to social marketing and digital offers.
• Managed social profiles on Instagram and Facebook with over 170k+ followers. Created and scheduled various forms of content including short-form videos, static posts, stories, and carousels. Engaged with the community.
• Directly managed all incoming customer support requests including administrative, billing, and tech support questions. Escalated to advanced tech support if standard troubleshooting protocols were not successful.
• Managed and worked with team to meet milestones and complete marketing projects including: live virtual events, marketing campaigns, and new product launches.

• Welcomed each guest in a friendly manner and escorted them to their assigned table
• Seated guests in station rotation while maintaining guest lists.
• Assigned opening and/or closing side duties and supervises side work; ensured completed set ups of all stations before service staff departure.
• Assisted with side work and assited service staff with bussing tables, taking cocktail orders, etc.
• Maintained reservation book using Resy, took incoming telephone calls, noted reservations and special requests by guests.
• Retained knowledge of all menu items, prices, and general service procedures.

• Provided assistance to clients by scheduling appointments, filling out prescription medication and food orders, and checking in before seeing the veterinarian.
• Handled incoming and outgoing correspondence including written, electronic, and mail.
• Attended team meetings to improve knowledge on medications, procedures, and treatments as needed.
• Handled prescription medications including compounding into liquid when necessary and explained clear directions to clients.
• Maintained composure in high-stress situations that included clients and/or patients.
• Maintained and entered data to keep client records up-to-date.

• Promoted from Receptionist to Studio Manager in less than one year.
• Coordinated booking studio sessions for both major labels and independent artists.
• Hired appropriate recording engineers, assistants, and other staff on specific sessions when necessary.
• Managed staff including schedules, time-off requests, and supported staff during session prep.
• Maintained confidentiality when working with highly public clients or high-level projects.
• Assisted with accounting department to collect payments for both one-time and ongoing sessions.

• Promoted from Hostess to Shift Lead after one year.
• Versed in setting up for both opening and closing of restaurant.
• Worked FOH to take customer orders, fill out to-go orders, and re-stock as needed.
• Handled both in-person and over the phone orders.
• Maintained cleanliness of business throughout the day.
• Listened to customer issues and remedied as needed.

• Hired from internship to salary after three week period.
• Maintained and updated President’s calendar, including scheduling high-level conference calls, meetings, and media appearances.
• Responsible for management and hiring of interns.
• Managed office routines, office maintenance, and accounting records.
• Introduced accounting software to the company and directed the use of new project software.
• Copy-edited blogs, articles, and speeches.

• Promoted from Receptionist to Administrative Assistant after one year. Promoted the following year from Administrative Assistant to Client Services Assistant.
• Provided comprehensive research and support for Office Management, Artist Relations and Accounting departments.
• Handled confidential VIP client and project information, as well as personal information for company executives.
• Obtained client materials to use for promotional purposes.

• Approached browsing customers to initiate conversation and provide any assistance with purchases.
• Signed customers up for rewards programs and informed of any promotions.
• Maintained store and fitting room cleanliness as needed.
• Handled cash and credit transactions.

Toyota City, Aichi Prefecture, JP

• Answered phone calls and transferred to correct deparments.
• Greeted guests in a welcoming manner and directed their inquiries.
• Assisted General Manager with admin work as needed.

Biology, General

High School Diploma

Google Project Management Certfication, Google Project Management