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Kimberly Drafts Email & Phone Number
Technical Support Specialist @ Conduent | Troubleshooting, Customer Service
at
Conduent
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Specialist @ Conduent | Troubleshooting, Customer Service
Location
Lexington, South Carolina, United States
Company size
Who is Kimberly Drafts? Overview
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Quick answer
Kimberly Drafts is listed as Technical Support Specialist @ Conduent | Troubleshooting, Customer Service at Conduent, a with 26546 employees, based in Lexington, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Kimberly Drafts.
Kimberly Drafts previously worked as Technical Support Specialist at Conduent and Technical Support Representative at Concentrix. Kimberly Drafts holds Certificate, Google It Support Professional from Merit America.
Company email context
Email format at Conduent
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Conduent
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Profile bio
About Kimberly Drafts
At Conduent, my role as a Technical Support Specialist allows me to blend my enthusiasm for assisting others with my innate problem-solving capabilities. Engaged in continuous learning, I am currently advancing my proficiency in troubleshooting, networking, and systems administration through the Google IT Support Professional certification with Merit America.My career is driven by a deep-seated curiosity for technology and a dedication to efficiency. Within our team, we've embraced innovations that streamline processes, directly benefiting the customer experience. I am eager to connect with peers in IT, confident that my zeal for knowledge and customer service expertise will contribute significantly to our collective success.
Current workplace
Kimberly Drafts's current company
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Conduent
2 roles
Kimberly Drafts work experience
A career timeline built from the work history available for this profile.
Technical Support Representative
Concentrix
· Resolved over 100 technical support tickets live with customers weekly, utilizing screensharing technology, demonstrating strong problem-solving abilities and technical aptitude, earning Employee of the Month three times.· Streamlined troubleshooting processes for customers, reducing average resolution time by 20%, improving efficiency and customer satisfaction.· Utilized diagnostic tools in the CRM to identify and address hardware and software issues, enhancing system performance and reliability.· Coordinated with cross-functional teams to escalate and resolve complex technical issues, ensuring timely and effective solutions.
Sep 2011 - Mar 2022
Team & coworkers
Colleagues at Conduent
Other employees you can reach at conduent.com. View company contacts for 26546 employees →
ML
Megan Lone
Colleague at ConduentFort Wayne, Indiana, United States
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DA
Daniela Alexander
Colleague at ConduentPortsmouth, Virginia, United States
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RS
Rajesh Sharma
Colleague at ConduentDelhi, India
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CH
Chilkuri Harish
Colleague at ConduentHyderabad, Telangana, India
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RG
Raymond Guzman
Colleague at ConduentNew York City Metropolitan Area, United States
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TL
Taya Lloyd
Colleague at ConduentPhiladelphia, Pennsylvania, United States
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GP
Ganesh Prasad Behera
Colleague at ConduentBengaluru, Karnataka, India
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MR
Melvin Ramos
Colleague at ConduentGuatemala City, Guatemala
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RS
Ratna Sree
Colleague at ConduentBengaluru, Karnataka, India
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OB
Ora Byers
Colleague at ConduentUnited States
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Megan Lone
Colleague at ConduentFort Wayne, Indiana, United States
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DA
Daniela Alexander
Colleague at ConduentPortsmouth, Virginia, United States
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RS
Rajesh Sharma
Colleague at ConduentDelhi, India
View →
CH
Chilkuri Harish
Colleague at ConduentHyderabad, Telangana, India
View →
RG
Raymond Guzman
Colleague at ConduentNew York City Metropolitan Area, United States
View →
TL
Taya Lloyd
Colleague at ConduentPhiladelphia, Pennsylvania, United States
View →
GP
Ganesh Prasad Behera
Colleague at ConduentBengaluru, Karnataka, India
View →
MR
Melvin Ramos
Colleague at ConduentGuatemala City, Guatemala
View →
RS
Ratna Sree
Colleague at ConduentBengaluru, Karnataka, India
View →
OB
Ora Byers
Colleague at ConduentUnited States
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1 education record
Kimberly Drafts education
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Merit America
FAQ
Frequently asked questions about Kimberly Drafts
Quick answers generated from the profile data available on this page.
What company does Kimberly Drafts work for?
Kimberly Drafts works for Conduent.
What is Kimberly Drafts's role at Conduent?
Kimberly Drafts is listed as Technical Support Specialist @ Conduent | Troubleshooting, Customer Service at Conduent.
Where is Kimberly Drafts based?
Kimberly Drafts is based in Lexington, South Carolina, United States while working with Conduent.
What companies has Kimberly Drafts worked for?
Kimberly Drafts has worked for Conduent and Concentrix.
Who are Kimberly Drafts's colleagues at Conduent?
Kimberly Drafts's colleagues at Conduent include Megan Lone, Daniela Alexander, Rajesh Sharma, Chilkuri Harish, and Raymond Guzman.
How can I contact Kimberly Drafts?
You can use AeroLeads to view verified contact signals for Kimberly Drafts at Conduent, including work email, phone, and LinkedIn data when available.
What schools did Kimberly Drafts attend?
Kimberly Drafts holds Certificate, Google It Support Professional from Merit America.
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