Responsible for the overall management and direction of the Region and the investigatory work of the Region, including; identifying and analyzing inefficiencies and performance issues and recommending proposed changes in policies and procedures; addressing issues involving potential performance and conduct issues of employees; ensuring that representation cases, settlements, compliance activities, hearing officer performance, and reports are all appropriate and in conformity with Agency policy and Board law; managing case assignments while considering the objectives of the Agency and the career development and workload of the staff; participating in recruitment, interviewing, hiring, and training new employees; ensuring supervisors are aware of and complying with applicable local and national collective-bargaining provisions; meeting and bargaining with the local union on matters pertaining to the local collective-bargaining agreement, information requests, and grievances; managing the investigations and settlements of cases; reviewing and approving all investigatory documents.

Administered and enforced federal labor laws by investigating unfair labor practices filed by employees, unions, and employers. Provided regional management with sound recommendations on the disposition of unfair fair labor practices in conformity with Board law and policy. Obtained affidavits from charging party, charged party, and neutral witnesses. Identified and gathered necessary evidence to complete an investigation. Drafted subpoenas. Researched, analyzed, and applied applicable case law to various matters. Presented evidence, case law, and recommended actions to regional management in order to determine the merits of the case. Negotiated and executed settlement agreements. Drafted complaints. Served as a hearing officer and subsequently wrote decisions. Coordinated and oversaw secret-ballot elections.

Practiced as a student attorney and represented parents in child access cases in the Family Division of the Circuit Court for Baltimore City. Served as a mediator in disputes involving a range of issues regarding child access and visitation. Represented a client in a collaborative law case and worked with opposing counsel and the clients to resolve issues related to child access.

Organized community members around legislative issues pertaining to working families by canvassing and recruiting them to join Working America AFL-CIO as members. Mobilized Working America members around electoral and legislative campaigns by encouraging them to engage in calls and letter writing campaigns to members of congress and get-out-the-vote efforts. Managed a crew of employee canvassers each night and ensured they reached goals and quotas. Observed potential hires and made hiring recommendations based on their abilities in the field. Trained and educated employees and staff in effective messaging and canvassing techniques and relevant legislative issues. Developed and executed field plans based on objectives of local and national political organizations

Assisted in planning and executing fundraising events for a member of Congress. Researched and profiled potential campaign donors. Contacted prospective donors by phone, e-mail, fax and mail. Assisted with the organization and operation of the campaign office.