Kimberly Hardy Email & Phone Number

Alexandria, Va, Us

Washington, District Of Columbia, United States

- Respond to customer inquiries through phone, email, and SMS, providing accurate and prompt assistance to drivers and riders for a rapidly-growing SaaS rideshare startup based in Washington, D.C.- Resolve customer issues efficiently, utilizing strong problem-solving skills and maintaining a customer-centric approach.- Document customer interactions and maintain accurate records in Zendesk.- Respond to disputes through Stripe.- Collaborate with cross-functional teams to address… Show more - Respond to customer inquiries through phone, email, and SMS, providing accurate and prompt assistance to drivers and riders for a rapidly-growing SaaS rideshare startup based in Washington, D.C.- Resolve customer issues efficiently, utilizing strong problem-solving skills and maintaining a customer-centric approach.- Document customer interactions and maintain accurate records in Zendesk.- Respond to disputes through Stripe.- Collaborate with cross-functional teams to address customer feedback and propose process improvements. Show less

Charleston, South Carolina, United States

- Successfully engaged potential supporters through cold calling, effectively expanding the campaign's reach. - Managed and organized voter donation records, ensuring accurate and up-to-date information. - Recruited dedicated volunteers to contribute to the campaign's grassroots efforts. - Assisted in the planning and execution of campaign events, contributing to their success in Charleston, SC.

Hilton Head Island, South Carolina, United States

- Facilitated reservations for Hilton Head Island's leading watersports company, ensuring accurate booking and confirmation. - Managed incoming inquiries through a multi-line telephone system, as well as through live chat and email.- Proactively pursued sales leads for group bookings and private parties, contributing to increased revenue.

Bluffton, South Carolina, United States

Shelter Island, New York, United States

Southampton, New York, United States

Managed various administrative tasks at a family-owned small business, including directing incoming calls, providing prompt assistance and routing inquiries to appropriate individuals. Actively pursued sales leads and efficiently scheduled estimates, contributing to business growth. Maintained an organized calendar of meetings and events, optimizing scheduling efficiency.

Master Of Science - Ms, Sustainable Engineering

Bachelor'S Degree, Psychology, 3.742

Activities and Societies: Minor in Political Science Graduated Magna Cum Laude. Honors included Dean's list and President's list for 2021.

Finance, General

General Studies