Introduced dozens of new process improvements in our benefits and risk divisions that saved seven weeks of staff time and dramatically increased response times for our departments. Took on the County’s most complex discipline challenge and brought to a successful conclusion without the need for litigation. Reduced recruitment timelines by up to four weeks through process automation and eliminating outdated policies that added time delays. Stood up paperless workforce that moved more than 5000 documents to an online/e-signature format which allowed internal memos to move through HR in minutes, not weeks.

Spearheaded full-scope HR operations including recruitment, training, compensation, classification, labor/employee relations, personnel processing, performance management, leaves of absence, risk management, investigations, safety compliance, and HR policy & procedure development. Provided leadership and expertise in employee engagement practices, training, leadership development and coaching, organizational change and communications. Work closely with other department heads to support recruitment , competence development & performance management initiatives. Designed and launched intranet site to facilitate and enhance internal communication, supported selection of a new updated software platform, and dramatically reduced administrative processing times for recruitments and personnel action changes. Conducted county-wide compensation study as well as executive management salary study. Recruited 200+ personnel, revamped employee orientation program, and transitioned all personnel records to web-based system to improve documentation standards. Concluded negotiations with Deputy Sheriff’s Association, Sheriff’s Management Association, SEIU, IHSS, and MCMCO-AFLO. Process Workers’ Compensation claims, assist in due process on disciplinary actions, and administer Trakstar (online performance management system).

Worked closely with senior officials to craft and execute relevant nomination and selection processes. Managed staffing and recruitment for all public diplomacy and information management positions for 80 embassies, consulates, and offices with the Bureau of European Affairs. Made policy recommendations which ensured United Nations technical programs were efficient and spearheaded efforts to promote American citizens to high positions within the UN system. Also expanded Department Leadership Institutes to include a total of 124 government officials and administrators from 53 countries.

Designed curriculum and taught over 2,000 students from more than 60 countries in-person and online. Key contributor to Faculty Sub Committee for Instructional Technology. Developed and presented at in-service trainings, advised Board and President on findings, and wrote comprehensive guidance for adjuncts. Published five books and presented at over 100 events.