• Assist in the recruitment of new employees to meet the staffing needs of all departments.• Lead necessary background checks, reference check, health, and skill assessments.• Maintain current HR/SOP Policies, record keeping and communication resources.• Conduct Full Cycle Onboarding with the support of Dept. managers.• Maintain Employee Handbook and Organizational Chart.• Administers Employee Benefits during onboarding and annual enrollment.• Conduct Open enrollment with insurance reps• Lead Diversity/Harassment Training.• Support the Performance Appraisal Process.• Uphold employee privacy and workplace confidentiality.• Support Company Team Building and Community Activities.• Post & maintain jobs on Trakstar Hire. Fill out job request form to manage all job info• Screen & schedule interviews between managers & candidates. • Conduct background check and send candidates for drug screening.• Complete onboarding paperwork with new hires

• Manages the administration of the HR policies, procedures and programs including facility safety• Accounting and corporate payroll to maintain the payroll data base• Supports the recruitment process for hourly and salaried employees using the procedures necessary to recruit and hire a superior workforce• Conducts the recruiting planning meetings when needed• Serves on employee selection meetings and the safety committee, ensuring company stays OSHA compliant• Assists with the development of Human Resources policies for the company regarding employee relations and safety• Partners with management to communicate Human Resources/Safety policies, procedures, programs and laws• Advises managers and supervisors about the steps in the progressive discipline system of the company• Maintain the Corporate Safety Manual for the site• Maintain and complete all monthly safety statistics for the facility

• Contacts insurance companies and patients regarding coverage determinations and explanation of benefits• Coordinate communication between patients, family, therapists, and executive staff• Build relationships by completing patient intakes and identify main concerns for care• Schedule and pair patient's needs with the right therapist's• Provided primary customer support to internal and external customers in fast-paced environment• Explain policies, procedures, and services to patients using medical or administrative knowledge• EMR, Raintree, knowledge of different types of insurance benefits and plans

• Scheduled and facilitated training for 250 employees, including management, through the use of excel reporting while also meeting tight time constraints/deadlines• Coordinates with the Directors and Management ensuring new projects are successfully implemented • Leads continued education to ensure high quality in the facility• Plans and schedules meetings, responds to various inquires both internal and external, manages and communications via email, phone, Microsoft office• Provide executive-level administrative support to the Senior Training and Quality Manager for the annual employee recognition assembly and point of contact for all training programs• Successfully launched and managed an additional assistance program for new hire employees , adopted in two other facilities• Help personalize company vision by reinforcing strategies to create ownership and forward thinking advocates