Coordinator (Assistant Department Manager) of Couture, Designer Sportswear Departments and Fur Salon. --Co-managed a staff of experienced high performing personal shopping and selling assistants.--Conducted store and departmental trainings to foster sales promotion and vendor product knowledge initiatives. --Respected manager known to consistantly handle conflict and challenges with patience and ease--Instrumental supervisor in the hiring, training, scheduling personal shoppers and key personnel. --Consistant leader in excellence of quality customer service, recipient of Neiman Marcus Service Star Award.--Proven performer in inventory control management, directed loss prevention initiatives on sales floor and stockroom to achieve superior inventory results.--Managed human resource related tasks in performance management to provide individualized development of staff's growth and advancement.Acting Department Manager, oversaw Contemporary, Designer II, Coats, Dresses and Cashmere Departments--Maintained strong standards of service, recipient of Silver key award and "You're What We're Famous For Award" --Developed and advanced team of selling associates to acquire DSA positions (designated selling associates) within the Contemporary Department for Vince, Tahari, Alice & Olivia & Trend Denim lines. --Motivational manager that led team to regularly acheive and surpass sales goals by month and season.--Instrumental in the planning/execution of seasonal trunk shows, trend events and fashion shows, to exceed sales margins and goals--Consistantly lead by example to set pace, and ensure departmental focus. Strong time management and delegation skills

--Store Manager of a premiere store location, ranked in top 5% of the company in profitability.--Responsible for leading and coaching an effective management team in sales leadership practices to ensure highest standards are met. --Developed responsible, high performing staff of 15-18 associates that ensured and supported excellence in visual merchandise standards.--Effective manager known for consistent fairness, accountability, recognition and motivation of staff.--Managed all scheduling, recruiting, payroll and staffing to ensure store P & L growth.--Team Recipient of J Jill Spirit of Compassion Award 2007.--Instrumental in improving store secret shop score to 96% on the year, well above district and company average by adhering to best practices.

Licensed Residential Real Estate Agent. Member of the Board of Realtors, state and national.

--Responsible for all in store retail operations. --Developed seasonal floor plans to feature key sellers, purchased and monitored product (giftware, specialty food, houseware lines) maintaining appropriate stock levels for optimum sales.--Researched and developed new product lines that increased retail store’s profitability.--Recipient of Retail Merchant Manager of the Year Award 2000, Retail Merchant Manager of the Season Award 1996 & 1998--Significantly increased sales volume over Company average, ranked as one of the highest stores in region for sales increases and percent to total--Consistantly exceeded operational goals on a quarterly and annual basis to achieve maximum bonus potential.--Designated Retail Management Trainer. Responsible for the training of six retail manager trainees who went on to become successful and tenured Gift Shop managers.--Supervised Lead Trainer program for unit and instrumental in the training of Associate Managers.--Motivation and development of a qualified team that represented the Cracker Barrel high standard of “Pleasing People”--Marketing and sales promotion excellence. Planned and executed events to grow business by promoting community involvement to drive brand awareness and loyalty. --Strong operational focus in timely processing and invoicing shipments, sales ledgers & markdowns. --Proficient in Microsoft Office applications and training of staff.--Led loss prevention initiatives to decrease shrinkage percentage in Gift Shop 3%, to acceptable level.

--Managed and operated Specialty RTW boutique. --Promoted to Store Manager of the areas flagship location.--Trained and lead two assistant managers and 15 associates.--Supervised all merchandising, staffing, training, receiving, markdowns, and loss prevention.--Received Customer Service Award from mall management for excellence in guest service--Coordinated all correspondence and sales information for district.