Answer all incoming calls and assisting them and/or transferring them to the correct department. Daily contact with visitors, vendors and customers with having them sign in and providing them with information requested or directing them to the correct department accordingly. Schedule all Conference Room Meetings as needed. Completed all jobs in a timely manner as they are assigned. In my position I worked with Word, Excel, Microsoft and Outlook.

Answer all incoming calls and assisting them and/or transferring them to the correct department. Daily contact with visitors, vendors and customers with having them sign in and providing them with information requested or directing them to the correct department accordingly. Schedule all Conference Room Meetings as needed. Completed all jobs in a timely manner as they are assigned. In my position I worked with Word, Excel, Microsoft and Outlook

Adhered to personnel policies, and procedures manual. Opened and closed the office each day. Answered all incoming calls, scheduled patient appointments, entered new patient information and directed calls to all approatiate people. Checked in and checked out patients, scheduled returning appointments and collected monies. Verified dental insurance with each insurance company and helped patients by providing them with their coverage. Provided dentalinformation and services to patients. Medical history was verified and entered into patient account in American Dental software. Processed credit cards, collected cash and check payments from patients and balanced payments and closed credit card machine daily. Filed insurance claims daily. Called insurance companies to follow-up on claims daily, as needed. Worked accounts receivables as needed with statements and phone calls. Computer skills in Microsoft Word, Excel, Microsoft and Outlook.

Directed over 5000 incoming monthly calls. Sorted daily incoming mail, corrected return mail address as needed, ordered supplies, and organized department. Created spreadsheets and reports thru Excel for new customer start-ups; as well as other spreadsheets to help deliver more accurate customer service. Posted, entered, and forwarded customer payments to the Accounting Department, assisted walk-in customers with payments in cash, check, and credit card transactions. Computer skills in Microsoft Word, Excel, Microsoft and Outlook.