• Manage day to day office administration such as monitoring of emails and phone enquires. Respond in a timely manner to all strata/real estate agents and private customer works.• Oversee office supplier relationships for all office maintenance requirements.• Punctuality – ongoing management of client expectations and tradesman’s daily schedule.• Proficient use of Tradify a lead to sales based CRM.• High level administrative and secretarial support to senior company Directors… Show more • Manage day to day office administration such as monitoring of emails and phone enquires. Respond in a timely manner to all strata/real estate agents and private customer works.• Oversee office supplier relationships for all office maintenance requirements.• Punctuality – ongoing management of client expectations and tradesman’s daily schedule.• Proficient use of Tradify a lead to sales based CRM.• High level administrative and secretarial support to senior company Directors. Duties Include arranging client meetings, putting together proposals and the management of their day-to-day workflow including follow ups with potential and pre-existing clients• Managing account receivable and payable via MYOB. • Assisting with developing and executing of new company policies and procedures as well as general administrative duties• Manage and deliver sales and leads reports on a monthly basis using our CRM system Tradify. • Execute and train team on new online scheduling software to increase efficiency in staff’s day to day tasks and company database records. Arrange the daily schedule of all staff via Tradify.• Marketing and content management – coordination of creative assets and content for our social media platforms. Show less

• Performing store inductions and training of inexperienced staff ensuring company policies/procedures are understood and implemented with a key focus on sales techniques and customer service requirements.• Analysis and reporting of daily/weekly/monthly KPI’s. • Ongoing staff training of new initiatives to ensure KPI targets are reached.• Implement company loss management policies and procedures ensuring staff are aware of procedures and techniques for loss reduction.• Ongoing… Show more • Performing store inductions and training of inexperienced staff ensuring company policies/procedures are understood and implemented with a key focus on sales techniques and customer service requirements.• Analysis and reporting of daily/weekly/monthly KPI’s. • Ongoing staff training of new initiatives to ensure KPI targets are reached.• Implement company loss management policies and procedures ensuring staff are aware of procedures and techniques for loss reduction.• Ongoing liaison with regional manager and visual merchandiser to ensure store is running at upmost efficiency.• Planning the opening of two stores, shift schedules, recruitment and stock take on a daily basis. Show less

• Liaising with team members for efficient bump in and bump out process including preparing personalised checklists and menus for events.• Working with the chef and client and liaising with event specific menu to suit. • Answering all incoming calls and enquires.• Assisting the Design Assistant with the scheduling of social media posts to ensure timed at perfect time to suit certain event/audience attention• Sourcing staff/supplies for out of state events and managing staff on… Show more • Liaising with team members for efficient bump in and bump out process including preparing personalised checklists and menus for events.• Working with the chef and client and liaising with event specific menu to suit. • Answering all incoming calls and enquires.• Assisting the Design Assistant with the scheduling of social media posts to ensure timed at perfect time to suit certain event/audience attention• Sourcing staff/supplies for out of state events and managing staff on site at event. Show less

• Preparing and leading staff development and training of new and current staff members in accordance to restaurant procedures and policies. • Organisation of shift schedules and start-up and shutdown schedules to ensure optimal efficiency by thorough preparation and utilising time management skills.• Implementation of safety initiatives and quality control measures ensures all staff understand and are competent in company safety and QC procedures.• Development and training of staff… Show more • Preparing and leading staff development and training of new and current staff members in accordance to restaurant procedures and policies. • Organisation of shift schedules and start-up and shutdown schedules to ensure optimal efficiency by thorough preparation and utilising time management skills.• Implementation of safety initiatives and quality control measures ensures all staff understand and are competent in company safety and QC procedures.• Development and training of staff ensuring competency in providing the highest level of customer service. Training and demonstrating conflict resolution skills ensures adequate conflict control is achieved within staff and with customers. Show less