Kimberly Heck Email and Phone Number

Responsibilities:• Provide executive support to VP, Director of Ops, & Director of L&D to include managing calendar/email, travel, expense reports, managing SPHR & HRCI credits, registration for conferences/trainings and preparation of daily documentation.• Managed all testing for candidates (DISC, DELTA, Sandler Devine, Watson-Glaser, TAD and background screening).• Handling of restricted/confidential information. • Managed personnel filing in UKG system (electronic filing). • Trained the new Executive Administrative Assistant and Office Admin. • Assisted with onboarding duties for new hires. • Assisted with PM New Hire Training for 150+ associates (reserving venue, maintaining attendee lists for sessions, agendas, providing A/V tech support, after event planning, etc.)• Event Management - assisted with coordinating department events, happy hours, bridal & baby showers, birthdays, etc. • Create, edit and enhance PPT’s, documents and spreadsheets.• Provide meeting support by scheduling conference rooms, A/V, andpreparing documentation.• Assisted with other special projects for the HR Ops Team.• Assisted with suite upgrade (painting of entire suite/offices & creating a wellness room). • General administrative duties such as filing, copying, printing,scanning, fax management, and UPS.• Support to other managers and staff with special projects and ad hoc duties.• Managed building request system for HR Department. • Managed office/breakroom supplies. • Provide excellent customer services to both internal and external customers. NOTE: This description is not intended to provide an exhaustive list of the duties and responsibilities of this position. Additional related duties may be assigned as needed.

The Business Support Analyst is a key member of the Talent Support team and is responsible for supporting the needs of the Talent Acquisition & Onboarding team by performing a variety of deadline-driven, customer-facing activities and projects. Responsibilities• Ensure compliance with pre-employment process (drug screening, background checks, credit checks, physical and psychological evaluations, offer letters, orientation materials).• Schedule and coordinate department interviews between the hiring department and candidate at the direction of the recruiter. • Ensure compliance with rescreen process (background checks, credit checks).• Develop relationships with recruiting team and hiring managers and liaise successfully.• Coordinate the candidate assessment testing.• Process all fingerprint results for 8th District (this includes new hires, vendors and KeyPoint investigations). Also, work with Office of Personnel Management (OPM) and Board of Governors in regards to any fingerprint discrepancies.• Ensure pre-employment results are received from third party vendor.• Work closely with new employee orientation coordinator to ensure all pre-employment paperwork is received through centralized onboarding module prior to new employees’ start date.• Support employee offboarding processes by coordinating leaving service paperwork and maintaining and ensuring terminated/retired employee folders are filed appropriately. • Direct candidates while onsite to ensure a positive interviewing experience as needed.• Respond to unemployment protests as needed.• Ad hoc administrative responsibilities and reporting as needed.• NOTE: This description is not intended to provide an exhaustive list of the duties and responsibilities of this position. Additional related duties may be assigned as needed.

• Provide executive support to AVP, VP & Officer of HR to include managing calendar, travel and preparation of daily documentation• Create, edit and enhance documents and spreadsheets• Provide meeting support by scheduling conference rooms and preparing documentation• General administrative duties such as filing, copying, printing, scanning• Support to other managers and staff with special projects and ordering supplies• Handling restricted / confidential information • Provide excellent customer services to both internal and external customers• Escort candidates to interviews and fingerprinting designated areas• Handle the purchasing card for the department ensuring all bills are paid timely, as well as reconciling statements at the end of each monthly cycle• Other duties as assigned

• Assisting customers with credit information, updating credit reports• Obtaining confidential information / applying to reports• Assisting customers with tech issues• Preparing documentation for mortgage officers• General administrative tasks such as filing, copying, printing, scanning and phone coverage• Preparing daily documentation• Other duties as assigned

• Created, edited and enhanced spreadsheets for financial reporting• Converted data for new system• Filing / Data Entry • Assisted in opening new branch office / organizing• Responsible for Doctor and RN calendar and scheduling• Contacted clients to remind of appointments • Maintaining and ordering supplies for office• Opening and closing charts from agency• Answering calls and directing calls appropriately• Assisted in Human Resource department with daily tasks and special projects• High level of confidentiality, accuracy, detail and organization

• Created, edited and mailed correspondence to clients • Dictated and mailed letters for multiple analysts• Received, sorted, distributed and filed corporate mail • Trained employees for mailroom• Tracked and delivered files for multiple analysts • Requested, analyzed and posted financial reports for various / multiple accounts• Created and logged reports• Data Entry / Typing • Switchboard relief• Filing / organized fileroom / assisted with new file system• Coordinated projects

• Responsible for interviewing, orientation, hiring and terminating field employees• Creating, updating and maintaining all employee and client information in system• Recruiting and maintaining clients• Payroll for 200 plus employees• Accounts receivable / payable• Filling job orders for clients• Multi-line phone system• Initiated in-house customer service for specific clients• Filing correspondence• Assisted with unemployment verifications