Kimberly Henning Email and Phone Number

Leads B2B payments for global banking merchant product strategy

Recruited as early team member to help collaboratively plan and execute the firm’s Merchant Services JV dissolution and ground-up building of brand-new BoA Merchant Services acquiring business. Specialized focus on Integrated Payments and Independent Software Vendor (ISV) components to build high value network of POS solution providers in key verticals (e.g., restaurant, retail, healthcare). ♦ Promoted in role.♦ Built, led, and evolved Partner Commercialization and Strategy (PCS) team responsible for end-to-end partner contracting, risk assessment & oversight, compliance, and executive business support.♦ Worked closely with Procurement, Third Party Program, Legal, Marketing, Global Information Security, Global Compliance & Operational Risk, Regulatory Relations, Business Controls, Audit, Sales Enablement, Technology.♦ Developed critical elements of Bank’s non-vendor third party partner program, policies, and standards to pave way for new relationship concepts, activation, and management.♦ Established all aspects of end-to-end partner agreement and contract management framework ♦ Created frontline unit risk assessment & oversight team in support of Risk Framework; emerging risk in-take and issues management model lauded by Global Compliance and Operational Risk partners and adopted as the model by the larger Merchant Services organization

Delivered strategy, business development, account management, digital marketing, partnerships and advisory services to early stage and mature organizations on full-time, part-time and/or project based contract engagements.

Downstream e-materials start-up with vision to disrupt the ITAM, ITAD, and e-waste recycling space. + Developed structure and processes; Engaged technology vendors and partners to sustain nascent organization, including, but not limited to, all facets of Salesforce design and implementation.+ Strategized/delivered partnerships both transactional and programmatic.

Tech-based SaaS provider for consumer electronics recommerce (trade-in) programs to Retailers, OEMs, and Carriers. + CEO-recruited to lead BD, Account Management & Marketing teams including outside agencies. Role expanded to include Partner Operations, Product Management, and Customer Service.+ Delivered and optimized stable of new partners and 10x acquisition growth, created social media strategy, substantially improving social media reputation during period of major restructuring.+ Developed and executed international strategy in Canada, LATAM and Asia.+ Strategized, delivered, and managed partnerships with OEMs, Retailers, Mobility players, and Service Providers.

LifeLock founder’s seed-stage, pre-revenue FinTech start-up. API-based, P2P trust bureau for the global sharing economy. • Founder/CEO-recruited and member of senior leadership team. Managed geographically distributed team. • Owned end-to-end business development, modeling, contracts drafting/negotiation, integration, partner management, marketing plan/optimization and forecasting /P&L. • Developed and executed domestic & international G-t-M partner data licensing and distribution strategy including partnerships with Indiegogo, TransUnion, and Experian.Led competitive and market research, including focus groups in U.S., LATAM and EU.

Global full-service digital marketing agency (part of the WPP family)• Successful client services and business development executive with P&L responsibility. • Led internal teams delivering on clients’ strategy, objectives and goals including: Social media AOR, CRM, website redesigns, international expansion and agency integration. Client industries included financial services, non-profit, QSR and commercial.• Led/Co-led several successful RFP responses including National Fire Protection Association and Krispy Kreme Global AOR win.• Managed, grew and transitioned multi-million dollar book of business with existing and new clients.

VC-backed, consumer electronics SaaS trade-in company, since sold to Outerwall Inc.• Senior leadership team member reporting to CEO; regular presentations to the Board. • Defined nascent B2B2C CE trade-in space as well as the partner acquisition and marketing strategy with multi-million dollar P&L responsibility.• Incubated, implemented all aspects of new, unique and progressive digital and in-store programs and marketing concepts with Top 100 CE retailers & e-tailers, including Walmart, Staples, Apple, Dell, Sears, Costco, Newegg.com, Office Depot, GameStop, Verizon and more. • Built and managed end-to-end partner team including Business Development, Partner Marketing, Program/Account Management and Analytics; interfaced closely with Finance, Product/Experience & Engineering, PR, Legal, etc. • Conceptualized, developed and executed omni-channel programs while building brand strength.• Orchestrated RFX responses; structured & negotiated contracts; operationalized programs, managed accounts, including all aspects of promotions and marcomm; Established repeatable processes where none previously existed.• Evangelized company via speaking engagements; spokesperson in Gazelle’s mass media commercial campaign.

• Awards & Recognition: Top Talent 2007- 2009; Star Award for extraordinary contributions, selected by supported business units; Outstanding BD Achievement Award selected by General Counsel & EVP Business Development. • Strategy partner, deal lead and manager of Business Development team for Marketplace & Commerce – the primary revenue generation businesses ($100MM+) within AOL Media division: Autos, Shopping, Travel, Real Estate, Careers, and Dating.• Worked closely with AOL Media executive team on strategy, market and programmatic development.• Identified, structured and executed Distribution, Syndication, Commerce, Content, Technology and Strategic partnerships. Maximized new and incremental revenues with habituated engagement programs. • Successfully negotiated partnerships to generate above-plan revenue in challenging economic environment; Travelocity, TripAdvisor, Kayak, TrueCar, Kelley Blue Book, PriceGrabber, Trulia, Zillow, CareerBuilder, Match.com and many others.

Start-up founded by Steve Case. RHG was a health-related portal, social network and employer health incentives broker whose mission was to change healthcare Acquired by Waterfront Media (now Everyday Health).• Identified, negotiated, closed deals to stand up tech infrastructure (e.g., billing & payment systems, loyalty program, contact center, CDN, CRM, web analytics); directly responsible for >$3MM in annualized cost savings.• Team identified, defined, developed, executed RHG’s distribution strategy for traffic and member acquisition.• Established and drove RHG’s first RFX process for effectively soliciting and responding to RFX opportunities.

• Awards & Recognition: Top Talent 2004 - 2006• Restructured, stabilized, built-out, managed and led team supporting Member Services’ business and technology strategy. Negotiated deals >$700MM/yr spend and a budget of >$1B.• Developed strategy and LTP objectives with senior executives and Finance. Worked directly with Legal and Regulatory counsel to negotiate deals and assess risk; led complex negotiations requiring collaboration across various business units.

• Awards & Recognition: Top Talent 2002 – 2004; Outstanding Partner Marketing Achievement in 2002, 2003 • Led Tier 1 PC OEM (Dell & HP) member acquisition marketing and relationship management generating $400MM+ in annual revenue. Managed team of Account Managers.

Identified, negotiated, closed new mid-Atlantic business relationships for start-up shipping optimization SaaS.