Kimberly Holmes Email & Phone Number

🌟 Who am I? 🌟 I am a hardworking and dedicated Education Technology Specialist who excels at maintaining excellent customer satisfaction, building professional relationships, and providing beneficial advice to clients on any issues. Posses leadership skills, extensive communication skills, strong customer orientation, and significant ability to perform well in a team. Dedicated capacity to provide comprehensive support at all levels, identify customer challenges, solutions, and overcome objections through tenacity, patience, and endless empathy for our customers.As the Research Specialist with North Carolina Rated License Assessment Project, I was tasked with training and mentoring new staff to achieve efficiency and maintain reliability on Environment Rating Scales. I am also responsible for ensuring the efficient operation of the company and the team in the procurement of materials, equipment, and services.I have excellent communication (oral and written) skills, analytical thinking/problem solving, detail-oriented/high level of accuracy, consultative and facilitation, and the ability to quickly adapt to organizational change and execute programs precisely.🌟 Career Highlights 🌟 • Leveraged extensive knowledge necessary for daily review of trends associated with variances and document for analysis on standardization.• Aligned the organization for growth by gathering and researching data to prepare semi-routine performance reports, summaries, and statements, including daily, weekly, or monthly departmental reporting assignments.• Enhanced quality outcomes by promoting an environment that supports diversity and reflects the organization's brand.• Received awards for maintaining perfect reliability, report writing, proofreading, and quality control.Industry Knowledge • Customer Service • Conflict Resolution • Compliant Resolution • Customer Relations • Quality Assurance • Team Building • Regulatory Compliance • Performance Management System • Records Maintenance