Many years experience hand picking, training, motivating, and supervising a fine tuned team of customer service/sales/and technical support professionals who consistently beat goals and metrics while exceeding customer expectations and making the company, product, themselves, and our team shine!
Maximus Federal Services, Inc./Centrinex
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Supervisor Customer Service And Call CenterMaximus Federal Services, Inc./CentrinexOverland Park, Ks, Us
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Supervisor Customer Service/Call CenterMaximus Federal Services, Inc./Centrinex May 2015 - PresentOverland Park, KansasGovernment contract. Supervise dedicated team of VA contractors servicing our nation's Veterans whom are unable to receive treatment at their VA due to milage or wait time burdens. Successfully arrange all aspects of care with a civilian provider and ensure timely treatment and full coverage of services. Enthusiastic and determined to provide the absolute best for our team, the Veterans, our contract, the VA, and the United States. Exciting opportunity to fill the gaps at the VA and give… Show more Government contract. Supervise dedicated team of VA contractors servicing our nation's Veterans whom are unable to receive treatment at their VA due to milage or wait time burdens. Successfully arrange all aspects of care with a civilian provider and ensure timely treatment and full coverage of services. Enthusiastic and determined to provide the absolute best for our team, the Veterans, our contract, the VA, and the United States. Exciting opportunity to fill the gaps at the VA and give back to those who have given so much. Wonderful opportunity. Show less
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Supervisor Customer Service/Sales/Technical SupportConsolidated Communications May 2011 - May 2015Lenexa, KansasFront line team handling all the sales, service, and technical support for Johnson County Kansas' extremely competitive fiber internet, cable, and home phone service. Assisted customers in person, on the phone, and online with both chat and email. Often was thrilled to represent Consolidated at one of the many corporate sponsored community events like Theater in the Park, Cancer Walks, or educational workshops. -
Customer Service Team Lead/United Way AmbassadorUnited Health Group Prescription Solutions Oct 2007 - Apr 2011Overland Park, KansasPrivate and government prescription insurance subject matter expert. Case Manager resolving escalated prescription problems simultaneously finding amicable solutions for the patient, pharmacy, insurance provider, and drug manufacturer. Ambassador to the United Way.
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Clerk Of The District Court To Chief Judge12Th Circuit Judicial Court Oct 2005 - Sep 2007Mankato, KansasAppointed by the Chief Judge of the 12th Judicial District as Clerk of the District Court. Supervised deputy clerks. Oversaw entire operation of District Court including trials, juries, judges, attorneys, county resident official business, marriage licenses, taxes and budgets. -
911 Emergency Operator/DispatcherRepublic County Sheriffs Dept & Fire Dept/Kansas Highway Patrol/Belleville Police Dept Aug 2001 - Sep 2005Belleville, KansasAnswer, educate, triage and treat, delegate, prioritize, dispatch, and monitor the entire county's emergency response system and first responders with all law enforcement officers and jailers. Command Central.
Kimberly Joerg Skills
Kimberly Joerg Education Details
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Accounting -
Business Administration And Management, General -
Belton High School4.0
Frequently Asked Questions about Kimberly Joerg
What company does Kimberly Joerg work for?
Kimberly Joerg works for Maximus Federal Services, Inc./centrinex
What is Kimberly Joerg's role at the current company?
Kimberly Joerg's current role is Supervisor Customer Service and Call Center.
What schools did Kimberly Joerg attend?
Kimberly Joerg attended University Of Missouri-Kansas City, University Of Phoenix, Belton High School.
What skills is Kimberly Joerg known for?
Kimberly Joerg has skills like Customer Service, Powerpoint, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Call Centers, Sales, Technical Support.
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