Kimberly Joerg

Kimberly Joerg Email and Phone Number

Supervisor Customer Service and Call Center @ Overland Park, KS, US
Overland Park, KS, US
Kimberly Joerg's Location
Overland Park, Kansas, United States, United States
About Kimberly Joerg

Many years experience hand picking, training, motivating, and supervising a fine tuned team of customer service/sales/and technical support professionals who consistently beat goals and metrics while exceeding customer expectations and making the company, product, themselves, and our team shine!

Kimberly Joerg's Current Company Details
Maximus Federal Services, Inc./Centrinex

Maximus Federal Services, Inc./Centrinex

Supervisor Customer Service and Call Center
Overland Park, KS, US
Kimberly Joerg Work Experience Details
  • Maximus Federal Services, Inc./Centrinex
    Supervisor Customer Service And Call Center
    Maximus Federal Services, Inc./Centrinex
    Overland Park, Ks, Us
  • Maximus Federal Services, Inc./Centrinex
    Supervisor Customer Service/Call Center
    Maximus Federal Services, Inc./Centrinex May 2015 - Present
    Overland Park, Kansas
    Government contract. Supervise dedicated team of VA contractors servicing our nation's Veterans whom are unable to receive treatment at their VA due to milage or wait time burdens. Successfully arrange all aspects of care with a civilian provider and ensure timely treatment and full coverage of services. Enthusiastic and determined to provide the absolute best for our team, the Veterans, our contract, the VA, and the United States. Exciting opportunity to fill the gaps at the VA and give… Show more Government contract. Supervise dedicated team of VA contractors servicing our nation's Veterans whom are unable to receive treatment at their VA due to milage or wait time burdens. Successfully arrange all aspects of care with a civilian provider and ensure timely treatment and full coverage of services. Enthusiastic and determined to provide the absolute best for our team, the Veterans, our contract, the VA, and the United States. Exciting opportunity to fill the gaps at the VA and give back to those who have given so much. Wonderful opportunity. Show less
  • Consolidated Communications
    Supervisor Customer Service/Sales/Technical Support
    Consolidated Communications May 2011 - May 2015
    Lenexa, Kansas
    Front line team handling all the sales, service, and technical support for Johnson County Kansas' extremely competitive fiber internet, cable, and home phone service. Assisted customers in person, on the phone, and online with both chat and email. Often was thrilled to represent Consolidated at one of the many corporate sponsored community events like Theater in the Park, Cancer Walks, or educational workshops.
  • United Health Group Prescription Solutions
    Customer Service Team Lead/United Way Ambassador
    United Health Group Prescription Solutions Oct 2007 - Apr 2011
    Overland Park, Kansas
    Private and government prescription insurance subject matter expert. Case Manager resolving escalated prescription problems simultaneously finding amicable solutions for the patient, pharmacy, insurance provider, and drug manufacturer. Ambassador to the United Way.
  • 12Th Circuit Judicial Court
    Clerk Of The District Court To Chief Judge
    12Th Circuit Judicial Court Oct 2005 - Sep 2007
    Mankato, Kansas
    Appointed by the Chief Judge of the 12th Judicial District as Clerk of the District Court. Supervised deputy clerks. Oversaw entire operation of District Court including trials, juries, judges, attorneys, county resident official business, marriage licenses, taxes and budgets.
  • Republic County Sheriffs Dept & Fire Dept/Kansas Highway Patrol/Belleville Police Dept
    911 Emergency Operator/Dispatcher
    Republic County Sheriffs Dept & Fire Dept/Kansas Highway Patrol/Belleville Police Dept Aug 2001 - Sep 2005
    Belleville, Kansas
    Answer, educate, triage and treat, delegate, prioritize, dispatch, and monitor the entire county's emergency response system and first responders with all law enforcement officers and jailers. Command Central.

Kimberly Joerg Skills

Customer Service Powerpoint Windows Research Outlook Teaching Public Speaking Strategic Planning Budgets Call Centers Sales Technical Support Troubleshooting Telecommunications Microsoft Word Team Leadership Account Management Process Improvement Microsoft Office Vendor Management Teamwork Management Microsoft Excel Grant Writing Training Team Building

Kimberly Joerg Education Details

Frequently Asked Questions about Kimberly Joerg

What company does Kimberly Joerg work for?

Kimberly Joerg works for Maximus Federal Services, Inc./centrinex

What is Kimberly Joerg's role at the current company?

Kimberly Joerg's current role is Supervisor Customer Service and Call Center.

What schools did Kimberly Joerg attend?

Kimberly Joerg attended University Of Missouri-Kansas City, University Of Phoenix, Belton High School.

What skills is Kimberly Joerg known for?

Kimberly Joerg has skills like Customer Service, Powerpoint, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Call Centers, Sales, Technical Support.

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