Kimberly Johnson Email & Phone Number

North Carolina, United States

Responsible for handling community engagements by coordinating fundraising events, volunteering acts, and charity programs and partnerships. Plans, develops, implements, and analyzes community relations campaigns, marketing efforts, and related events. Builds and maintains relationships with members of the community. Plans, develops, implements, and organizes events and volunteers to advance the mission and goals of the company. Organizes community outreach programs and coordinates special events that will influence public opinion or promote products, services, or ideas of the company. Works with social media team to coordinate community relations messaging. Responds to inquiries from community members and other interested parties; when needed, recruits a knowledgeable spokesperson or information source to assist. Plans, coordinates, and executes special events. Performs other related duties as assigned.

Assists with consumer research projects and analyzes results. Completes weekly, monthly, quarterly, and yearly reporting of store operations service evaluations. Assists research manager in development of consumer research objectives to help the organization meet its strategic goals. Coordinates with appropriate business leaders to develop an ongoing targeted online customer survey program. In-depth analysis using relevant crosstabs, correlations, and significance testing. Takes lead in organizing customer and associate focus groups. Maintains and leads engagement of customer focused online and mobile offerings including “ht mobile” app updates and enhancements. Researches market conditions and conducts feasibility studies to determine market demand for existing and new products or services. Gathers, analyzes, and compares customer data for use in research projects. Prepares reports, including charts and graphs, and presents recommendations for action plans to management. Uses analytical tools and new systems capabilities for store and customer analysis, post-analysis of promotional programs or other analytical inquires. Works closely with advertising team on various creative initiatives.

Charlotte, North Carolina Area

Works closely with buyers and category managers at Harris Teeter Inc. to create and manage the scheduling of purchase orders. Areas of responsibility include: grocery, health, beauty and cosmetics (HBC). Weekly meetings with category managers in merchandising to discuss selling strategies. Meets quarterly with Vice Presidents of procurement to discuss expectations and annual sales goals. Runs reports to evaluate weekly and monthly totals. Consistently meets or exceeds annual sales goals. Sales have increased from $22 million to $28.9 million since 2006. Organizes accrual information.

Responsible for: managing day-to-day operations, balancing the register, maintaining store appearance, securing the property, and advising customers on the latest fashion trends. Built customer loyalty and clientele.

Guided and advised customers on their make-up purchases as well as taught proper application techniques. Volunteered and modeled in promotional and charitable events. Supported the store manager with inventory duties and aided with the training of new employees.