Kimberly Keys Email and Phone Number
Social Media Management- Currently I am a Media Specialist who is self-taught and has completed multiple LinkedIn courses pertaining to Social Media, Digital Marketing, and Podcast Development. I am the owner of Serendipitous Behavior, a Media company. I do everything from start-up social platforms for any business, of any size, to managing current social platforms. I work with the following: LinkedIn, Instagram, Facebook, Twitter, YouTube, Pinterest, Tik-Tok, Spotify, and other podcast platforms. I have a strong retail background of 16 years and studied Theater Arts, which allows me to bring a creative/unique side to the media world.I am also Co-Owner/Founder of Passages to Success, a program bringing business owners, employees, start-ups together for personal and professional development, mental health focus, networking, and more. Passages to Success - Making business owners better business owners!Team Leadership: Supervised merchandising team of visual, merchandise handlers, and area managers in the presentation and merchandising of their zones. Delegated through merchandise analysis of business and clientele needs. Worked with visual team to decide where product placement would go according to vendor needs and store presentation.Talent: Hiring, on boarding sessions, next level development, coaching in the moment, 30 day goals, time and attendance, lead of job fairs, payroll preparation and posting, and scheduling.Merchandise Analysis: Plan merchandising needs according to season, trends, and store clientele. Analyze trend reports to compare inventory level vs in store selling and adjust area presentation accordingly.Visual: Supervised apparel and accessory floor set, product placement, planogram display execution, floor map planning, color flow placement, dressing and creating mannequins, visual props, lighting, new store set up, sell down options/visual updates, and test merchandise.Operations: Prepare outgoing shipments/receive incoming packages, back stock care, freight receiving/processing, shrink awareness, inventory/order of supplies, damages/recalls/MOS, transfers, and event/holiday/associate/customer appreciation planning.
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Co-OwnerPassages To Success Jan 2023 - PresentWashington, United States
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OwnerSerendipitous Behavior, Llc Feb 2021 - PresentVancouver, Washington, United States -
Media SpecialistMeasutronics Corporation Mar 2021 - Apr 2024Vancouver, Washington, United StatesMedia Specialist: in charge of growing Measutronics' awareness across all social platforms. -
Store ManagerGap Jan 2019 - Oct 2020Portland, Oregon AreaGeneral manager of Gap at Lloyd Center, Portland, OR. This location is a 2.8-million-dollar store with a team of 30+ people who I was directly in charge of. Gap is one of seven brands within the Gap Inc. company who accepts everyone as they are and thrives everyone to find their own individual style.• Developed a team of 20+ associates, 5+ specialists, and 5 lead/management roles at a store that struggled with customer servicing, making key metric results, and lowering shrink. • Responsible for leading the team to deliver a profitable store business plan through metrics ranging from LY sales to conversion measuring daily, weekly, monthly, quarterly, and yearly results. Goal is to ensure the store achieves all key metrics and is meeting or exceeding goals, which was accomplished two quarters in a row.• Drove profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and Talent development. • Taught and coached behaviors to the store team that delivered a best in class customer experience and build capabilities.• Lead the team by monitoring customer surveys and having follow-up conversations with all members of team and used that tool as a form of recruiting as well.Key strengths I brought to Gap was Talent building/development, resourcefulness, and customer focused. -
Store ManagerAnn Inc (Ann Taylor | Loft | Lou & Grey) Jan 2018 - Jan 2019Portland, Oregon AreaStore Manager of highest volume store in Oregon and Portland Metro area. Bridgeport village in Portland, OR is a $2.8 million store which is 2nd highest in the district, which consists of all of WA and OR. Supervised 15-25 associates and 4 managers. It is also 1 of the Top 25 in the west coast region. Was part of the Visual DOR team and gained feedback from other store managers in the district about weekly visual notes or allocation needs, while giving feedback about what works visually in my 4 walls. ● Previously store manager of the second highest store in Florida and fourth in the region. International Mall in Tampa, FL is a $3.1 million store. Supervised/trained a team consisting of four managers, two stock associates, and 19-30 associates. Directed five other stores on visual direction and lead a team during store cleanups. ● Monitor daily, weekly, monthly, seasonally, and yearly numbers to beat LY in sales, conversion, credit, UPT, DPT, email, and transactions. Also monitor top key departments, merchandise analysis reports, seasonal merchandise reports, and on season trend reports. -
Store ManagerAnn Inc. -Loft (Sister Company Of Ann Taylor) Jul 2017 - Dec 2017Tampa, FloridaRunning the highest volume store in central/north Florida area. Supervise a team of 18-25 people including a Co-Manager, 2 Sales Leads, 2 stock associates, and a full staff of associates. Lead a team through visual support, payroll goals, and store metrics.Recruiting talent and training/development.
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Store ManagerNew York & Company Sep 2015 - Jul 2017Pembroke Pines, Florida• Supervise/train a team consisting of two Co-managers, full time JSM, 2 key holders, and 20-40 associates that include Eva store associates, freight associates, and credit leaders.• Monitor daily, weekly, monthly, seasonally, and yearly numbers to beat LY in sales, conversion, credit, UPT, ADS, and transactions.• Focused four months in a high shrink store to rebuild and repair the store’s performance, recruit for the store’s perfect store manager, coach and develop the associates, and to improve the store’s numbers and shrink.• Currently working in a side by side, $3.9 million annual, Eva Mendes and NYCO store combination. • Focusing on next level development for associates and management through performance base reports, through home store’s numbers/shrink results, and visual representation of home store.• Lead visual workshops with assistant managers in the district and partners with other store managers to speak about sell down options, updates, etc.• Oversaw 6+ stores assisting an acting district manager in which my duties included training, recruiting, store closings, store openings, special events (Roblena and Eva Mendes), and store inventories. -
Merchandise ManagerBealls, Inc. Jun 2014 - Sep 2015North Lakeland, FlSupervise/train a team of 30 or more (merchandising handlers, dock lead, visual merchandisers, associates, and management staff).Supervising of the sales floor of associates and management to make sales budget, credit goals, practicing great customer service, strong recovery, and constant productivity.Voice concerns of inventory levels, weekly shipments vs purchasing receipt, product performance, communicate with buyers/vendors/corporate, and analyze weekly/daily reports of company vs store level results.Enter purchasing orders, RTV, online orders, MOS and JGroup, new hires, and schedule/payroll.Conduct audits (Markdown, AD setup, payroll vs budget, PLCC training), interviews, on boarding training, counseling, and store software training.Oversee and direct store executions, backroom compliance, weekly marketing, impulse and strike point readiness, and flexing of the sales floor. -
Co-Assistant ManagerRue21 Apr 2012 - Jun 2014Brandon, FlSupervise and execute window changes, apparel and accessory floor-sets, product placement, display design, floor map drawing, color flow placement, dressing and placement of mannequins, visual props, lighting, and sell down options/visual updates.District fragrance captain; coordinate with other stores to improve fragrance marketing and sales (ADS and UPT).In charge of hiring, on-boarding, and training of new associates.Supervise the setup and layout of new stores around the state. -
Assistant ManagerNew York & Company Nov 2007 - Jun 2012Lakeland, Florida AreaCustomer service was my number one goal when working with New York and Company. Visual manager responsible for training and overseeing a team of associates during visual updates.In charge of Operations including receiving and processing stock shipments, scheduling, and marketing zone maintenance.Oversaw annual inventory preparation, execution, and finalization.
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Beauty AdvisorWalgreens Apr 2005 - Jan 2008Lakeland, Florida AreaStarted out as a sales clerk then worked my way around the different zones. Got experience in the Photo Lab, Pharmacy, stockroom, and then ended up as Beauty Advisor. Went to several Beauty Meetings to learn new products, how to sell them, and test them out.
Kimberly Keys Education Details
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Theatre/Theater -
Business Administration And Management, General
Frequently Asked Questions about Kimberly Keys
What company does Kimberly Keys work for?
Kimberly Keys works for Passages To Success
What is Kimberly Keys's role at the current company?
Kimberly Keys's current role is Owner of Serendipitous Behavior & Co-Owner of Passages to Success.
What schools did Kimberly Keys attend?
Kimberly Keys attended Florida Southern College, Polk State College.
Not the Kimberly Keys you were looking for?
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Kimberly Keys
Greater Chicago Area2sbcglobal.net, genevatechnicalservices.com2 +177357XXXXX
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Kimberly Keys
Consumer Education Program Coordinator, Global Consumer Education & MarketingDallas-Fort Worth Metroplex
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