- Create new strategy to promote upcoming events by collaborating with colleagues in different department and different industries to best promote upcoming events- Update the CRM Salesforce system with the current data to improve customer service relationship, assisting in customer retention and driving sales- Provide strategic direction to support account development, client expectations, retention and growth with existing accounts- Share innovative ideas as well as industry trends, benchmark, process improvement and strategy plansGenerate new business and long term account opportunities through prospecting and partnering withPasadena Convention Center resulting in over $350K in closed new and reoccurring business -Constantly interacting and networking with prospects and maintaining key business relationships- Provide strategic direction to support account development, client expectations, retention and growth with existing account- Increase customer base by 55% through referral, networking, and cross selling

- Directed and coordinated of all event logistics including event flow, catering, staffing workflow, transportation, guest, tracking KPI’s, and processing accounting- Marketed banquet event space via social media, mailing, cold calls, emails, networking and references resulting in an increase in client acquisition and a 35% increase in sales- Increased F&B revenue from $450,000 to $1.1 million through community outreach and relationship development with local organization- Acted as direct point of contact and prepared proposals, final contract, vendor, schedules and BEO for all events- Contacted local business, individuals and community organization for program support and participation

-Built the company website and managed all designs and product updates by working closely with international suppliers on product updates, assets and item specs-Managed online sales orders from wholesalers across the country and maintained the CRM Salesforce system with current data to improve customer service, retention and attended trade shows to generate leads, networking, brand expansion, research, sales

- Maintained the fixed Asset model to incorporate the latest capital expenditures while capturing the monthly ending salvage value for both tangible and intangible assets- Prepare consolidated Financial Statement for Internal and external, by gathering any analytical information from departments and the General Ledger- Analyze options and information by verifying information and developing spreadsheet reports and reconciling various Balance Sheets- Provide accounting support by converting data to the General Ledger system, obtaining supplementary information for preparing financial statements and reviewing financial information- Analyze and reconcile internal General Ledger accounts and Bank Reconciliations- Manage all American Express Corporate Credit cards and expenses for all Colleagues for the corporate office- Responsible in generating all Rebill invoices for all Operating Hotels in our Portfolio- Maintain the General Ledger and Balance Sheets Reconciliation

- Analyze credit reports, trade and financial information to set credit limits and establish open account terms for new and existing accounts within assigned portfolio as appropriate- Participate in weekly review with the sale team to present and analyze weekly results and gather data for future accruals and forecast- Research and resolve inquires, discrepancies, and chargebacks- Process adjustment and assist with month-end closing - Perform daily / monthly cash reconciliations to ensure the accuracy of the accounts receivable- Prepare financial analysis reports including trending analysis and cash flow projections - Monitor all domestic and international accounts for non payment, delayed payment and other irregularities

- Responsible for ensuring timely processing of all receivables, collecting and correcting outstanding delinquency accounts, and contacting accounts for past due balances- Carry out billing, collections, and report activities according to specific deadlines - Coordination with Logistics department in shipping orders after authorization of client’s credit - Analyze and solve Accounts Receivable discrepancies in coordination with concerned departments and clients - Prepare and review weekly aging reports - Maintain customer payment made through check, credit card, and wire transfer - Make daily collection calls and send notices for past due invoices