Kimberly Krueger Email and Phone Number

Strategic System Support: As a central figure in the HR department for an 8,000-strong workforce, I provide comprehensive support across all HR Talent Systems, focusing on learning, recruitment, and onboarding initiatives. My role is instrumental in facilitating employee growth and organizational success.Problem-Solving Expert: I adeptly manage and prioritize support tickets to ensure prompt and efficient problem resolution. My troubleshooting skills are critical in diagnosing and fixing system functionality issues, maintaining high productivity standards.Documentation Architect: I've developed user guidelines and standard operating procedures that are tailored to the needs of a diverse employee base. My clear and engaging documentation simplifies complex processes, enabling users to leverage HR systems to their full potential.Data Reporting Analyst: Managed custom reports and insights for HR, streamlining recruitment and onboarding, analyzing turnover for strategic planning, and developed a dashboard for case monitoring and prioritization.Guardian of Data Integrity: In an organization where privacy is paramount, I ensure our HR systems comply with stringent data security standards, thereby protecting our most valuable asset—our people.Change Management Champion: Partner with the Lead HR Systems Analyst to increase the adoption of new processes and system features, driving change management initiatives that promote efficiency and keep our workforce ahead of the curve.

Total Rewards Sr. Analyst (1/2021-7/2023):- Subject Matter Expert (SME) for Retirement Plans, encompassing Qualified and Non-Qualified Plans.- Conducted analysis, Non-Discrimination Testing (NDT), internal/external audits and yearly match calculations- Addressed Tier 2 issues, and managed vendors as assigned.- Served as an SME for time off, managing regulations across 30+ states, projects and analysis- Acted as the main point of contact for keeping the Total Rewards team updated on Acquisition progress and needs.- High level analysis and projects as assignedSenior Benefits Administrator (1/2019-1/2021)/Benefits Administrator (7/2013-1/2019):- Supported the efficient administration of employee benefit programs including 401(k), Time off (across multiple states), and Health & Welfare Plans.- Acted as the main point person for configuring, testing, and implementing all time off groups and 30k employees into the new HRIS system (Ceridian-Dayforce).- Reviewed, maintained, and implemented over 30 time off plans/programs in accordance with business decisions and local laws.- Provided data and support to employees, outside agencies, and vendors involved in delivering benefit programs, ensuring compliance with Federal and State Regulations/Laws.- Took responsibility for troubleshooting system issues and collaborated closely with Compensation, Benefits, HRIS analysts, and IT to resolve problems and assist in testing.- Assisted in retrieving missed benefits deductions for employees on leave of absence.- Aided in the implementation of the new HRIS system concerning Health and Welfare.- Organized team workflow, training and schedules.HR Shared Services Center Representative (HRSSC Rep) (8/2010-7/2013):- Contributed to Shared Service Center operations.- Processed employee personal changes.- Assisted employees using the portal via phone support.- Engaged in projects concerning employee and system changes.- Managed internal Kronos data administration.

- Reviewed client management systems reports and produced certificates of compliance- Completed AS9100 & ISO 9001:2000 Lead Auditor Training (06/2006 – 40hr course)- Conducted auditor qualifications

Accounting Clerk / Human Resources Assistant (05/2002 - 03/2006):- Handled Accounts Payable, Accounts Receivable, Payroll, and HR tasks.- Managed month-end accounting procedures and weekly currency transfers.- Implemented safety policies including personal protective equipment.ISO Internal Auditor (03/2004 - 03/2006):- Certified ISO 9000:2000 Internal Auditor after completing a 16-hour course in November 2003.Administrative Assistant (03/2001 - 08/2001):- Responsible for Accounts Payable and HR duties.- Conducted entry of invoices and weekly data entry.- Supported Purchasing, Sales/Marketing, and Customer Service Departments.Purchasing Expediter (05/2000 - 12/2000):- Placed and expedited purchase orders.- Maintained positive relationships with vendors.- Provided assistance to department buyers as required.