Became manager of the client financing, deal writing and practitioner priority lines departments.

The Case Coordinator position supports the tax resolution team by performing administrative duties essential to the proper servicing of clients, including IRS information reviews, IRS phone communication, data entry, expediting client information, scheduling client appointments, processing Power of Attorney forms and other paperwork, and providing various levels of administrative support.

Vault Teller Processes customer transactions in a timely and efficient mannerConfirm various reports and logs are kept in orderIn charge of placing any orders or shipments of money to keep daily cash totals within limitsMaintain strong customer service and employee satisfactionConsistently met weekly and monthly referral quotasMerger PartnerSelected to travel out of state to branch location to assist in the acquisition of new banks and to assist in the training of current employees in BB&T policies and procedures during the conversion period.

Kept records of and ordered inventoryMinutes keeper at monthly manager meetingsCompiled and maintained front-of-house employee scheduleAssisted in interviewing, hiring, and training employeesAided with evaluating all employees semi-annually and awarding wage increases accordinglyManage nightly accounting procedures to ensure register accuracyProvide administrative support to Store Manager