Kimberly Marks Email & Phone Number

Farmington Hills, Michigan, Us

Global Compliance Leadership: Provided strategic direction and consultation for multiple departments and countries on global compliance topics, ensuring adherence to international standards.Product Development Collaboration: Collaborated with cross-functional teams to develop globally compliant products, aligning with regulatory requirements and organizational objectives.Stakeholder Liaison: Liaised effectively with AMS Hub stakeholders and Global Credit Risk Management teams, fostering collaboration and ensuring alignment on key compliance topics.Strategic Communication Expertise: Prepared business communications for Executive Management and Global teams, ensuring clear and concise messaging on compliance-related matters.Collaboration and Communication: Collaborated with cross-functional teams to share audit results, discuss risk mitigation strategies, and ensure a cohesive approach to addressing identified issues.Process Evaluation and Improvement: Evaluated existing processes and procedures, identifying gaps and process improvements to enhance overall risk management effectiveness.#RiskManagement #ComplianceLeadership #ProductDevelopment

Fort Worth, Texas, Us

Credit Risk Analysis: Conducted in-depth analysis of credit data, assessing the creditworthiness of individuals and businesses applying for loans. Evaluated financial history, credit scores, and relevant data to determine risk levels associated with credit extension.Loan Structure Evaluation: Evaluated loan structures, assessing terms and conditions including interest rates, repayment schedules, and collateral. This comprehensive evaluation contributed to determining the overall risk associated with each loan.Risk Mitigation Strategies: Devised and implemented effective buying strategies for assigned dealers, focusing on maximizing market penetration while minimizing risk. Implemented measures such as setting lending criteria, establishing credit limits, and protective measures to safeguard the lender's interests.Market Penetration Initiatives: Formulated and executed strategies to increase market penetration. Identified opportunities to broaden the customer base, potentially entering new market segments or expanding the dealer network.Data-Driven Decision-Making: Applied a data-driven approach in analyzing credit data and loan structures. Used quantitative and qualitative data to make well-informed decisions regarding credit approval or rejection.Compliance and Due Diligence: Ensured strict compliance with regulations and conducted due diligence in assessing credit risk. Maintained alignment with all legal and regulatory requirements, guaranteeing the integrity and legality of credit decisions.#CreditRiskAnalysis #StrategicLending #MarketPenetration

Farmington Hills, Michigan, Us

Results-Driven Strategic Business Analyst (Executive Level Position)Strategic Leadership: Played a pivotal role in providing strategic leadership and support to the executive team in driving organizational goals.Project Management: Led and managed high-priority projects, ensuring timely execution and alignment with the company's strategic objectives.Cross-Functional Collaboration: Facilitated communication and collaboration across departments, ensuring cohesive operations and alignment with organizational goals.Policy and Process Development: Developed and implemented organizational policies and processes to enhance efficiency, transparency, and operational effectiveness.Strategic Planning: Contributed to strategic planning and decision-making processes, providing valuable insights and recommendations to the executive team.Initiative Execution: Executed key initiatives and projects, overseeing end-to-end processes and collaborating with diverse teams for successful implementation.Stakeholder Engagement: Engaged with internal and external stakeholders, fostering relationships and ensuring effective communication channels.Performance Monitoring: Monitored and analyzed organizational performance metrics, identifying areas for improvement and implementing necessary changes.Financial Management: Successfully managed a $23MM budget, demonstrating fiscal responsibility.#StrategicLeadership #ExecutiveSupport #OperationalEfficiency

Farmington Hills, Michigan, Us

Strategic Marketing Operations Leader with a Proven Track RecordStrategic Visionary: Defined and implemented the strategic direction of multiple business-critical systems, including portfolio management, contract origination, and eDiscounting workflow systems. Shaped technology infrastructure to align with organizational objectives.Effective Team Leadership: Provided leadership to a diverse team of system analysts, project leads, contractors, and third-party vendors. Successfully coordinated and guided stakeholders to achieve common goals.Project Management Expertise: Led high-profile, top-priority projects in the United States and Canada. Projects involved implementing new technologies, process improvements, and system upgrades.Consultation and Compliance Focus: Provided consultation on third-party assessments, state regulations, and ICS/SOX ITM governance audits. Ensured systems and processes adhered to relevant standards and regulations.Team Development Advocate: Developed, motivated, and coached a team of high-performing system analysts and project teams. Contributed to maintaining a skilled workforce and achieving business objectives.Innovative Project Leadership: Led the eContracting project, a top-priority initiative in the Americas Region. Built teams, procured vendors, defined product vision and design, and championed the Scrum methodology. Successfully launched a highly customized solution, showcasing innovation and automation capabilities.Strategic Project Sponsorship: Sponsored and provided leadership to a $6 million Contract Origination System (COS) replacement project. Supported multiple countries, adhered to budget constraints, met or exceeded scheduling expectations, and mitigated risks to the Nexus portfolio replacement project. #MarketingOperations #StrategicVisionary #ProjectManagementExpert

Farmington Hills, Michigan, Us

Team Leadership and Development: Managed the US Funding Operations Department, leading and developing a team of up to 70 managers, supervisors, and funders, including both full-time and contract workers.Training and Quality Initiatives Leader: Created Training and Quality Auditor positions within the Funding department. Established weekly calibration meetings to review audit results, discuss inconsistencies and legal requirements, identify best practices. Strategic Reorganization: Developed and executed a strategic reorganization plan aimed at optimizing departmental functions, streamlining processes, and aligning with organizational goals.Efficiency Enhancement: Identified inefficiencies within existing workflows and introduced improvements to enhance overall operational efficiency.Training and Quality Assurance Program Development: Spearheaded the development of comprehensive training/quality assurance programs aimed at enhancing the skills and knowledge of team members. These programs covered various aspects, including onboarding, skill development, and continuous learning.Coaching Culture Builder: Initiated and implemented monthly coaching sessions for all employees. Conducted regular reviews of coaching plans, ensuring alignment with organizational objectives and individual development goals. Provided constructive feedback to enhance coaching effectiveness.Process Automation: Spearheaded the automation of critical business processes, leveraging technology to enhance efficiency, reduce errors, and accelerate overall workflow.Technology Assessment and Implementation: Conducted assessments of emerging technologies and implemented those that align with organizational goals, ensuring a forward-looking and future-ready technology landscape.#DigitalTransformation #LeadershipDevelopment #ContinuousImprovement

Farmington Hills, Michigan, Us

Team Leadership and Coaching: Provided leadership and coaching to a team of 18 Team Leads, Retail Credit Analysts, Funders, and Program Subsidy Specialists, fostering a culture of excellence and collaboration.Risk Management and Policy Formulation: Reviewed concurrence requests for individual and business applications exceeding $100K, contributing to robust risk management. Formulated risk policies and procedures to ensure compliance and mitigate potential issues.Strategic Planning and Risk Mitigation: Developed forward-thinking strategies in collaboration with Collections and Risk Management teams, anticipating and addressing portfolio performance.Enhanced Reporting Capabilities: Improved reporting capabilities to provide comprehensive insights into operations. Addressed escalated issues promptly, ensuring a proactive approach to problem resolution.Training Champion: Implemented weekly credit review training sessions to enhance buying consistency within the team. Addressed emerging adverse market trends resulting from economic downturns and discussed loss mitigation strategies.Operational Efficiency Strategies: Eliminated the need for seven full-time employees by instituting a strategy to consolidate the Remarketing Funding team with the Business Center Funding team, optimizing resource allocation and reducing operational costs.Customer Experience Improvement: Collaborated with cross-functional teams to enhance customer experiences. Successfully reduced tax credit write-offs by $250K/year through system enhancements, barcoding documentation, creating resolution processes, and developing real-time vendor data feeds.#CreditOperations #RiskManagement #StrategicLeadership

Farmington Hills, Michigan, Us

Team Leadership: Managed and led a team of retail credit analysts and supervisors, fostering a collaborative and high-performance culture.Credit Crisis Management: Navigated the challenges posed by the early signs of the credit crisis. Implemented proactive measures to address emerging issues and mitigate potential risks. Strategic Decisioning: Conducted careful reviews of Key Performance Indicators (KPIs) to inform strategic decision-making. Utilized post-mortem analysis of high-loss accounts to identify areas for improvement.Adaptation to Industry Trends: Maintained a keen eye on industry trends, adapting credit decisioning strategies to align with the dynamic market landscape.Cross-Functional Collaboration: Collaborated closely with fraud, risk, and collections teams to ensure a holistic approach to credit management. Facilitated ongoing communication to address conflicting priorities.Balancing Growth and Risk Mitigation: Successfully led the team in navigating conflicting priorities – fostering business growth while effectively mitigating losses. This required a nuanced approach and continuous adjustment to align with evolving circumstances.Cross-Country Office Relocation Management: Led team through office relocations, ensuring a smooth and efficient transition to new locations. Restaffing Initiative: Spearheaded restaffing initiatives as result of office relocation from California to Texas. Collaborated with HR to assess staffing needs, recruit top talent, and facilitate smooth onboarding processes.Change Management Leadership: Provided leadership in change management, guiding employees through the relocation transition process. Addressed concerns, communicated changes effectively, and fostered a positive organizational culture.#CreditCrisisManagement #RiskManagement #OfficeRelocation

Farmington Hills, Michigan, Us

Team Leadership: Provided effective leadership to a team of 15 entry-level employees, fostering a culture of collaboration, excellence, and efficiency.Department Reorganization: Spearheaded the creation and implementation of a supervisor position within the Funding department. This initiative was later adopted across all Daimler Financial Services Regions, comprising 2 Mercedes-Benz Financial Services and 8 Chrysler Financial Services.Policy and Procedure Development: Developed comprehensive policies and procedures to support the processing of subsidized programs between MBFS and MBUSA. This involved creating structured guidelines to ensure accurate and efficient program implementation.Standardization Across Regions: Contributed to the standardization of processes across regions within Daimler Financial Services, promoting consistency and best practices in funding departments.Contract Origination: Successfully managed the onboarding process for consumer contracts, consistently exceeding $200M per month. This involved streamlining workflows and optimizing processes for increased efficiency.Cross-Functional Collaboration: Collaborated with cross-functional teams to align funding processes with broader organizational objectives. Ensured effective communication and coordination between departments.#FundingLeadership #TeamManagement #ProcessOptimization

Farmington Hills, Michigan, Us

Dealer Relationship Management: Managed relationships with eight top dealers in the country, playing a pivotal role in sustaining and enhancing partnerships with key stakeholders in the automotive industry.Global Recognition: Represented MBFS and fostered relationships with the number one independently owned Mercedes-Benz dealer globally, contributing to the company's global standing and reputation.Sales Competitions and Incentive Trip: Demonstrated exceptional performance by winning two out of three sales competitions in 2005, including achieving the highest lease penetration increase and highest floorplan penetration increase. Awarded a prestigious ten-day incentive trip to Germany, showcasing recognition for outstanding achievements and contributions.Guidance and Coaching: Provided guidance and coaching to newer Dealer Relationship Managers, sharing insights and expertise to help them navigate their roles successfully.Litigation Representation: Represented MBFS in multiple litigations in the Los Angeles area, demonstrating a strong commitment to protecting the interests of the organization.#DealerRelationshipManagement #SalesExcellence #GlobalRecognition

Farmington Hills, Michigan, Us

Trailblazing Leadership: Served as a trailblazer for women within MBFS, breaking gender barriers and setting a precedent for female leaders in the organization.Regional Business Relationship Management: Successfully managed complete business relationships between MBFS and dealerships in Florida and Puerto Rico, contributing to the growth and success of the regional automotive market.Portfolio Management: Actively participated in the management of each dealership's open portfolio with Mercedes-Benz Financial Services, ensuring effective financial collaboration and performance.Business Development Centers (BDC): Assisted dealerships in the creation of Business Development Centers (BDC), fostering innovation and efficiency in their business operations.Ongoing Education Initiatives: Encouraged the development of dealership personnel by providing ongoing education on MBFS innovative products and services, contributing to skill enhancement and continuous improvement.Strengthening Relationships: Strengthened the working relationship with MBUSA field personnel through cooperative efforts, diplomacy, and persistence. This collaborative approach facilitated a unified and effective partnership.#Trailblazer #DealerRelationshipManagement #BusinessDevelopment

Farmington Hills, Michigan, Us

Dealer Relati💼 Client Relationship Managementonship Management: Managed relationships with major Mercedes-Benz automotive dealerships, including Sonic, AutoNation, Penske, Fletcher Jones, and others, fostering strong connections and effective communication.Financial Analysis: Conducted in-depth analysis of the financial condition of Mercedes-Benz dealerships and their affiliated companies. This analysis was crucial for making informed decisions regarding new lines of credit or the continuation of existing lines.Portfolio Management: Successfully managed Mercedes-Benz commercial lending portfolios, demonstrating proficiency in risk assessment, loan structuring, and ongoing portfolio optimization.Risk Analysis and Mitigation: Conducted comprehensive risk analysis for MB commercial loan applications, implementing effective risk mitigation strategies to protect the financial interests of Mercedes-Benz Financial.Loan Structuring and Negotiation: Played a key role in structuring and negotiating commercial loans, ensuring terms and conditions aligned for all parties.Market Trends and Industry Knowledge: Stayed abreast of market trends and industry dynamics, leveraging in-depth knowledge to make informed lending decisions. Credit Underwriting: Conducted thorough credit underwriting processes, evaluating the creditworthiness of the dealership and making data-driven decisions to recommend approval or declination of loan applications.Cross-Functional Collaboration: Collaborated with internal teams, including legal, risk management, and relationship managers, to streamline lending processes, enhance efficiency, and ensure compliance with regulatory standards.Achievement in Loan Growth: Contributed to the growth of the commercial loan portfolio, achieving measurable success in expanding the lending business and increasing MBFS's market share.#CommercialLending #PortfolioManagement #RiskAnalysis

Farmington Hills, Michigan, Us

Credit Risk Analysis: Conducted in-depth analysis of credit data, assessing the creditworthiness of individuals and businesses applying for loans. Evaluated financial history, credit scores, and relevant data to determine risk levels associated with credit extension.Loan Structure Evaluation: Evaluated loan structures, assessing terms and conditions including interest rates, repayment schedules, and collateral. This comprehensive evaluation contributed to determining the overall risk associated with each loan.Risk Mitigation Strategies: Devised and implemented effective buying strategies for assigned dealers, focusing on maximizing market penetration while minimizing risk. Implemented measures such as setting lending criteria, establishing credit limits, and protective measures to safeguard the lender's interests.Market Penetration Initiatives: Formulated and executed strategies to increase market penetration. Identified opportunities to broaden the customer base, potentially entering new market segments or expanding the dealer network.Data-Driven Decision-Making: Applied a data-driven approach in analyzing credit data and loan structures. Used quantitative and qualitative data to make well-informed decisions regarding credit approval or rejection.Compliance and Due Diligence: Ensured strict compliance with regulations and conducted due diligence in assessing credit risk. Maintained alignment with all legal and regulatory requirements, guaranteeing the integrity and legality of credit decisions.#CreditRiskAnalysis #StrategicLending #MarketPenetration