Guide the strategy and execution of Automation initiatives, leveraging expertise to scrutinize and enhance the design and architecture of Robotic Process Automation projects. Seek to optimize efficiency, mitigate risks and ensure high-quality outcomes while reviewing and optimizing services contracts for Cass Information Systems.• Reviewed Robotic Process Automation projects to ensure alignment with industry best practices. Identified and addressed potential risks with Product Owner to… Show more Guide the strategy and execution of Automation initiatives, leveraging expertise to scrutinize and enhance the design and architecture of Robotic Process Automation projects. Seek to optimize efficiency, mitigate risks and ensure high-quality outcomes while reviewing and optimizing services contracts for Cass Information Systems.• Reviewed Robotic Process Automation projects to ensure alignment with industry best practices. Identified and addressed potential risks with Product Owner to guarantee a robust and resilient design and architecture.• Led discussion with Cass Women in Technology group on identifying Process Automation opportunities. Show less

Directed a team of 11 engineers, developers and architects, overseeing strategic direction, technology selection, architecture, delivery and support for enterprise-wide Digital Automation platforms that enabled improved customer experience, increased productivity, risk mitigation and identified significant cost savings opportunities.• Achieved $1.98B in customer funding through automation of SBA payroll projection loans. Enabled 18 robotic processes, swiftly designed and coded, adapting to… Show more Directed a team of 11 engineers, developers and architects, overseeing strategic direction, technology selection, architecture, delivery and support for enterprise-wide Digital Automation platforms that enabled improved customer experience, increased productivity, risk mitigation and identified significant cost savings opportunities.• Achieved $1.98B in customer funding through automation of SBA payroll projection loans. Enabled 18 robotic processes, swiftly designed and coded, adapting to evolving requirements within weeks. • Established Automation Product Model business plan and roadmap and delivered to COO, resulting in savings of $2.1M. Defined team structure and drove transformation to agile delivery. Identified investment needs, business objectives based on OKRs and conducted quarterly business reviews. Product Owner for Process Automation product and platforms. Achieved Product Model role-model recognition from PMO.• Aligned Process Improvement and Automation functions to improve business engagement. Implemented unified engagement model across platforms, encompassing assessment, technology selection, design and estimating.• Managed Pega and UiPath vendor relationships and contract negotiations, presented to CIO. Negotiated 3-year $2.8M Pega contract, secured 8.4% discount over current contract, resulting in $351k in cost reduction. Show less

Collaborated with the Credit and Lending organization to map business processes, define technical capabilities, create strategic roadmaps, offer insights on emerging technology trends, evaluate enterprise platforms and capabilities and approve technical designs. Ensured alignment with Enterprise Architecture and business strategy throughout the process.• Led the Commercial Lending cloud transformation by overseeing and approving application designs, ensuring alignment with standards… Show more Collaborated with the Credit and Lending organization to map business processes, define technical capabilities, create strategic roadmaps, offer insights on emerging technology trends, evaluate enterprise platforms and capabilities and approve technical designs. Ensured alignment with Enterprise Architecture and business strategy throughout the process.• Led the Commercial Lending cloud transformation by overseeing and approving application designs, ensuring alignment with standards, utilization of cloud native capabilities and preventing the accumulation of technical debt.• Refreshed the Enterprise Architecture governing principles, standards, processes and patterns to enhance alignment, reduce application acquisition and delivery costs and decrease the total cost of ownership.• Conducted a thorough mapping of Commercial Lending and Credit business processes and supporting technologies to identify overlapping functions, pinpoint consolidation opportunities and prevent redundant acquisitions, ensuring optimal reuse of existing resources.• Directed the selection of the commercial loan origination platform, outlining technical requirements, assessing vendor solutions, creating a technical scoring model, overseeing the scoring process and formulating a comprehensive recommendation. • Led the development of a 3-year $20M nCino Investment Roadmap, outlining business unit adoption, enhanced capabilities and supporting initiatives. This included defining scope, estimating costs and establishing timelines to facilitate investment funding.• Partnered with business and technology leaders in the design and development of a Senior Executive Technology Briefing that defined the state of our key technology components and delivered to the Board.• Assessed business criticality and competitive positioning of Retail and Wealth Management key applications within two-week deadline to leverage during budgeting process and delivered to Retail President. Show less

Guided a team of 42 engineers and architects in developing strategy, program and project definition, sponsorship, engineering and delivery. Led efforts in application development and support for enterprise-wide Microsoft technology platforms, fostering employee productivity, collaboration, driving end-user change management and empowering the business to build differentiated services.• Negotiated 3-Year $12M Microsoft contract and developed comprehensive 5-Year technology roadmap. Defined… Show more Guided a team of 42 engineers and architects in developing strategy, program and project definition, sponsorship, engineering and delivery. Led efforts in application development and support for enterprise-wide Microsoft technology platforms, fostering employee productivity, collaboration, driving end-user change management and empowering the business to build differentiated services.• Negotiated 3-Year $12M Microsoft contract and developed comprehensive 5-Year technology roadmap. Defined demand and technology adoption, resulting in expense reduction of $4.4M, delivered to COO. • Partnered with Marketing to develop a SharePoint strategy and 3-Year transformational roadmap. Secured funding to upgrade the environment, ensuring development of a resilient environment to diminish operational risk and enhance the overall client experience, delivered to COO.• Delivered $23M in enterprise-wide technology programs. Reduced application portfolio from 1400 to 670 applications, mitigated risk by reducing workstation administrators from 60% to 3%. Migrated the corporation to Exchange ensuring comprehensive disaster recovery and business continuity.• Developed an Access Control and Permission Strategy and 5-year roadmap to reduce operational risk by consolidating Active Directory, enforcing Active Directory standards within applications, eliminating unnecessary permissions and automating controls.• Chairman of the End User Technology Domain responsible for governing end user technology. Show less