Provided leadership, driving business, and maintaining high quality standards in multiple locations and regions within the Los Angeles/Long Beach ARC locations. • Sales Management • Recruited, interviewed and trained Management and sales teams. • Coached and ensured bench placement for future opportunities.• Provided product placement direction and ensuring operational compliance. • Managed timekeeping on Ultipro and Integrated Timekeeping.• Direct reports also include Ecommerce Department (Long Beach) and two Shipping Managers (Long Beach and Santa Monica).

Sourced and recruited candidates nationwide on a contractual and project basis for Sales, Retail, IT, Human Resources, Customer Service, Marketing and Graphic Design. Areas of expertise include:Internet and direct sourcing, staffing process development and recruitment/interview training. Maintaining "client-consultant" relationships with Corporate Recruiters and Senior Management. Full life-cycle recruitment from initial sourcing of candidates, screening/interviewing, reference checks, background checks and offers.

Responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies for Hustler Retail Stores nationwide (12 states). • Worked closely with VP of Stores, Human Resources, various Corporate partners, District Managers, Corporate Retail team and store personnel to ensure that all direct communication is flowing between stores and Corporate team.• Developed, implemented and supervised operational initiatives to ensure consistency in execution with retail team. • Identified opportunities to reduce store management workload, increased operational efficiencies and reduced costs. • Reviewed financial statements, sales reports and other performance data to measure productivity to identify areas needing cost reduction or cost improvement.• Turned around vendor supply management chain by reviewing; analyzing and bidding out for effective ordering guidelines and ensuring compatibility/efficiency between stores and vendors. • Initiated and managed overhaul of Policies and Procedures and Employee Handbook for retail locations.• Interpreted and explained human resources policies, procedures, laws; standards and regulations.• Reviewed weekly ADP timeclock reports for all store employees.• Managed ShopperTrak (traffic counters) analytics and systems; Secret Shop program and Quarterly Audits with LPI (Loss Prevention Innovations).• Facilitated and handled all facilities requests/issues for all retail stores.• Resolved customer issues or complaints. • Coordinated, managed and analyzed all alarms (reports) and camera installations and systems with Tyco Integrated Systems. • Partnered with Retail Expansion Manager, Retail Construction Manager and Corporate Visual Manager on new store openings and remodels.

Initiated, facilitated, and moderated classroom discussions. Prepared and delivered lectures to undergraduate students on topics such as Sustainability; Human Resources Management; Site Management; Social Media/Technology; Portfolio Preparation; and Merchandise Presentation. • Planned, evaluated, and revised curriculum, course content, course materials, and methods of instruction. • Presented coursework using a variety of instructional techniques or formats, such as role playing, simulations, group discussions and videos.• Nominated for Outstanding Faculty Department Award 2013 and 2014.

Managed and developed dedicated and successful field team, including District/Area Managers, Project Coordinator, Retail Coordinator and Visual Managers. Key leadership role managing and directing all aspects of operational, personnel, and brand management for 40 Ed Hardy, Ed Hardy Outlets and Christian Audigier locations nationwide - 19 retail locations and 21 outlet locations nationwide (600+ employees). • Achieved and exceeded projected sales for the division 11 out of 18 months at Director Level.• Worked closely with CEO, CFO, Planners and Buyers to identify business trends and to create action plans to ensure all store metrics were achieved.• Direct reports included 4 District Managers; Store Management teams + Sales Teams; 2 Visual Managers; Corporate Project Coordinator and Retail Coordinator.• Identified areas of opportunities with stores and created best practices/systems to improve store performance.• Implemented sales programs by developing field action plans in close partnership with Corporate partners.• Recruited, hired, developed, and retained management staff. Developed Individual Development Plans (IDP) and succession plans.• Resolved escalated employee relations, performance and customer service issues in partnership with Human Resources.• Investigated known or suspected internal theft, external theft or vendor fraud.• Coached and developed staff to improve performance and achieve professional goals.• Partnered with Human Resources, Payroll and Legal to ensure all regulations, Policies and Procedures were adhered to.

Responsible for the Corporate Operational/Training side of the business for 40 Ed Hardy, Ed Hardy Outlets and Christian Audigier locations nationwide. Direct reports included Corporate Team – Project Coordinator, Retail Coordinator and IT Manager.• Managed Secret Shops (LPI), facilities (Project Coordinator), supplies (Retail Coordinator) and Customer Loyalty Program for all retail locations.• Developed Operations Calendar to set timeline standards for all departments.• Responsible for overseeing all constructional and operational aspect of new stores and remodels with Contractors, Architects and Field.• Partnered with all potential Mall Tenant Coordinators/Managers on potential lease deals pertaining to Ed Hardy locations.• Initiated, reviewed contracts with perspective vendors.• Coordinated with District Managers, all pre-opening operational planning to include staffing, marketing related events (with Retail Marketing Manager), job fairs and grand opening events.• Researched, created and rolled out Safety/Health Guideline Modules, Policies and Procedures and Employee Handbooks.

Responsible for communication and supplies for Retail Stores and Outlet Stores (180 stores in 2007/205 stores in 2008). Coordinated all processes required to successfully open new retail stores (20+ in 2007/15+ in 2008); ongoing store retrofits (12 locations) and remodels (8 locations).

Responsible for the recruitment of Store Management levels for Region 1 West Coast. Communicated weekly with Store Operations and Human Resources Departments concerning updates and changes with store level.

Responsible for the overall sales growth, profitability, people development and operational performance for stores in nine states. Two time District Manager of the Year Award Winner.