With over 14 years of experience as a General Manager of Operations across diverse markets and industries, I am a retail leader who thrives on finding creative solutions to problems, mentoring and coaching team members, creating and executing business plans that align with the company's vision and goals. I have overseen the sales and operations of multiple retail locations in apparel ,duty free, home decor, restaurant ,spirits and hospitality. Improved customer satisfaction, optimized inventory control, trained and developed team members. I hold multiple certifications in leadership, sales, and self-development, and I have strong communication and organizational skills. I am passionate about learning new things, adapting to changing environments, and collaborating with others to achieve shared success.