Executive Assistant | Director Of Client Relations
CurrentI take ownership of project/calendar management and develop and implement operational and marketing strategies to ensure long-term partnerships and increase profitability. I engage with clients to identify evolving needs and recommend solutions that align with business objectives. As a value-centric and conscientious leader with a growth mindset, I drive order and tranquility with teamwork and harmonization.- Collaborates with the owner to develop and implement high-impact strategies.- Manages travel logistics and coordinates calendars for the CEO, executives, teams, business owners, and stakeholders. Also handles internal calendars for board members and 6 staff.- Designs key networking strategies, breaking into a competitive market and establishing a high-end presence.- Orchestrates client relations strategies, including a personalized card system that targets 400+ clients. Leverages CRM tools to enhance client interactions, prospecting, and follow-ups.- Helped grow the company 30X by contributing to development efforts, participating in networking events and building relationships.- Directs operations for the NPO and mentored the coaching division from 2015 to 2019 while expanding and directing the C3 Advantage coaching business.- Recommended an internal communications guide for the CEO to communicate with employees.- Develops company principles, builds the structure for internal interactions, and assists with establishing system processes/procedures to ensure organization.- Enhances brand visibility/engagement by designing monthly newsletters and implementing leverage-to-scale marketing plans and social media strategies.- Coordinates events and built a robust project system in Asana to organize and execute a national conference in 2024.- Leads special initiatives to expand the company’s footprint, including contributing content and design for website builds, overseeing CRM pipeline design, and organizing a speaker-sponsor series.