Kimberly Pham Email & Phone Number

San Jose, CA, US

Foster City, California, US

As a member of the Access Management team in Visa's Cybersecurity department, I am actively involved in tightening Visa's internal security posture. The responsibilities of my role include:- Developing, maintaining, and executing standard operating procedures for team's daily tasks/processes- Processing user access requests in a manner that complies to.

Boston, Massachusetts, US

• Year Up is an intensive, competitive technical training and career development program with over 250 corporate partners, graduating thousands of students annually across the nation. The program includes college-level.
• Completed coursework in Business Communications, with specialized training in Data Analytics, focusing on Tableau, SQL, and Python
• Practiced healthy management of emotions and stress by participating in Mindfulness elective
• Earned “Professional of the Week” award by consistently upholding community norms and being an exemplary member of the learning community
• Excelled in learning new computer applications, earning the “Top Performer in Tech” award

• Addressed customer concerns by utilizing solution-oriented approach while maintaining a positive attitude, raising overall customer satisfaction and improving business’s brand
• Demonstrated expertise of menu by providing recommendations and insights to customers and familiarizing customers with restaurant’s culture, enhancing guests’ dining experience
• Spearheaded the onboarding process for new hires to ensure consistency in quality service

• Operated point of sale system accurately in a timely manner during transactions, reducing restaurant’s daily cost of operation by minimizing the number of cashiers needed per shift
• Projected enthusiastic, positive attitude during customer interactions to secure client retention, resulting in steady influx of profit over the course of
• Maintained restaurant appearance and cleanliness of facilities, ensuring positive customer experience
• Responsible for inventory and asset accountability at end of each shift