Kimberly Phillips Email and Phone Number

- Managed team of eight in the development of twelve instructor-led training, e-learning, distance-based training courses for the VA Acquisition Academy School of Supply Chain Management.- Delivered all training products on-time and within budget.- Initiated and implemented new instructional design process for development of e-learning products.- Established weekly team meetings to discuss project status, tasking updates, and current deliverables.- Managed tasking for development team, consisting of eight employees.- Met with junior employees individually to facilitate skill development and to discuss questions orissues surrounding the project/task requirements.- Oversaw development of style guides and ILT/WBT standards for training development and mandatedtheir use for all course deliverables.- Evaluated client feedback to improve existing materials; ensured updated materials exceeded clientexpectations.- Facilitated collaboration with SMEs to develop scenarios, student exercises, assessments, andknowledge check questions.- Developed and maintained project schedule; immediately communicated schedule changes andworked with the client to develop an agreeable solution.- Provided weekly updates regarding project status to the client.- Managed conflicting team personalities in order to facilitate successful working relationships.

Instructional Designer: • Worked with military personnel and stakeholders to design and develop effective, high quality learning solutions that met training and performance improvement needs for the Army and Navy.• Using proven instructional design principles, developed training materials that included: instructor, student, user, and quick reference guides, presentations, job aides, learning activities and assessments, CBT storyboards, and audio and simulation scripts. • Fostered SME relationships facilitating content collaboration.• Analyzed technical manuals and existing training materials and used hands-on system knowledge to deliver technically accurate and relevant training materials.• Developed CBT for the Army, creating storyboards in Fix (proprietary software) and PowerPoint (Level I-III interactivity).• Developed valid test questions and practical exercises to reinforce course content.Project Manager: • Managed development team, ensuring on-time delivery of high-quality, standardized learning products that exceeded client expectations. • Conducted regular team meetings to facilitate team communication and adherence to both company and client standards• Coordinated design process with internal team and Gemini partners. • Performed quality control to ensure final products were consistent and error free. Communicated common errors to the group to ensure errors were not repeated therefore ensuring development was a streamlined process. • Successfully managed the budget for multiple Army projects. • Created and maintained project schedule, meeting all project goals and milestones. • Interviewed and hired new team members. • Participated in new business and proposal development. • Mentored team members and conducted annual performance evaluations.

• Analyzed technical manuals and updated existing lesson plans and PowerPoint files for the Army.• Designed evaluation items and interactive learning modules for Air Force School of Aerospace Medicine, Transportation Security Administration instructors, and Defense Information Systems Agency personnel to include Level I – III interactivity• Documented specifications for the design of an Intelligent Tutoring System for the Defense Threat Reduction Agency• Conducted Quality Assurance of CBT modules to ensure a consistent, quality product is delivered to the client• Developed storyboards for interactive CBT learning based on existing Word document lesson plans• Consulted with SMEs to clarify questions and update lessons with the most current information.• Conducted interviews of software users to define individual roles and responsibilities• Analyzed and modified existing lesson plans to conform to the Army’s Automated Systems Approach to Training (ASAT) • Reviewed and updated courses to ensure consistency and accuracy• Created interactive lessons in Dreamweaver