Kimberly Pickell Email & Phone Number

Works with customer and MSP relationship with focusing on improvingexperience, account retention and growthServes as point of contact with cross-functional leadership membersDefines expectations for service teamsLeads and motivates teams to meet service goalsHires, trains, mentors, develops, and manages performance for supervisor rolePoint of contact with.

Manage and track project milestones and deliverablesAnalyze problems and help design appropriate solutions or alternativesDevelop reports, proposals, requirement documentation, and presentationsExpanding revenues for accounts, conduct quarterly reviews, and create sales plansto grow existing accountsAssist with pricing strategy with field teams and.

Greater St. Louis Area

I have worked with large national accounts doing on-boarding as well as performing as a liaison between vendors and branches nationwide. I have managed large MSP / VMS clients from the VMS tool to building and maintaining the relationships. I manage effective communication with the vendors to ensure successful delivery and compliance of the MSP program. I.

Performed administrative and operational duties for 2 National Directors. I work with large national accounts doing onboarding as well as performing as a liaison between vendors and local branches. Responsible for compliance audits on several National VMS accounts.As one of the Project Managers, I helped orchestrate our successful delivery on a large VMS.

Business Administration And Management, General

High School Diploma