Kimberly Pierce Email and Phone Number

With over 10 years of experience in the information management industry, I am a customer success manager at Iron Mountain, where I leverage my surveying expertise to provide high-quality customer support and experience. I work with a diverse portfolio of clients across various sectors, such as healthcare, education, and finance, to understand their needs, challenges, and goals, and to deliver tailored solutions that meet their expectations and enhance their outcomes. I also partner with internal teams, such as sales, operations, and product, to ensure alignment, collaboration, and feedback on customer issues and opportunities. As a customer success manager, I am passionate about building long-term relationships with customers, driving customer satisfaction and retention, and contributing to the company's mission of empowering organizations to make the most of their information.