Sewell is an amazing place to be. With its focus on customer service one would hardly realize they were walking into a car dealership. Some of my responsibilities at Sewell include:Successfully multitasking in fast pace environment while providing "World Class" service.Meticulous attention to detail.Establishing and maintaining relationships with customers to build not only rapport but friendships.Continuous discipline and self motivation.Managing seven service technicians while maintaining highest level of customer service.Effectively managing customer vehicle turnaround time while facilitating customer service experience.Maintaining competitive edge towards sales.Meeting profit objective by upselling across multiple departments while still meeting all of customer needs.Ability to maintain communication between a multitude of channels at one time.Translation between English and Spanish.Efficiently interpreting and addressing customer concerns.Promoting dealership services, answering telephone calls regarding customer inquiries.Proficiency in Microsoft Office and Excel,along with extensive knowledge and management of databases such as CRM, and ADP. Building Customers For Life!

Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits.Follow up with prospective residents.Facilitate the leasing process to customers.Serve as a Community Advisor when conflict arrises.Maintain a competitiveness towards sales.Organize social events for current and future residents.Market our property by helping host promotional events to the surrounding area.Maintain property.Secret shop.