Kimberly Eldridge Email & Phone Number

Indianapolis, Indiana, Us

Irving, Texas, Us

Dublin, Oh, Us

•Provide support for all of the WaveMark implementations at the IU Health facilities including pre-implementation activities, install, training, go-live, and post go-live support•Responsible for all ongoing consultative support and training for the hospital end users and leadership through regular visits, phone support, and Quarterly Business Reviews•Serve as the customer’s advocate to ensure issues are resolved in a timely and effective manner•Identify opportunities post go-live for improved analytics, enhancements, and workflows to further differentiate our solutions•Cultivate relationships to ensure successful, long-term customer experience culminating in a renewal

Rancho Santa Margarita, Ca, Us

•Strategized and worked cross-functionally with local team to provide breakthrough technologies for minimally invasive, general, and specialty surgeries including cardiac/vascular, colorectal, obgyn, and urology•Responsible for gaining new accounts and growing existing business through strategic planning•Planned and executed product evaluations so staff was properly trained and had a constant resource if needed before, during, and after the evaluation resulting in successful product conversions•Worked alongside healthcare facilities to improve the affordability and accessibility of high-quality healthcare through Applied Medical’s vertically integrated business model

Rancho Santa Margarita, Ca, Us

Chicago, Il, Us

•Responsible for selling Hill-Rom Respiratory Care products into both the hospital and home care environments in Missouri and Kansas•Exceeded all sales goals with averages of 114.17%, 109.52%, and 146.67% to plan for each respective product category for the duration of my employment•Worked directly and consistently with patients and healthcare teams to deliver the best quality of care and patient outcomes •Demonstrated product expertise and conducted in-services of devices

Lake Forest, Il, Us

•Responsible for achieving sales targets through the promotion of the PharMEDium service line in Kansas, Nebraska, Oklahoma, western Missouri, and western Iowa.•Implemented sales strategies to attain sales targets and profit objective•Worked closely with customer service and operations to ensure high customer satisfaction•Attended 12 American Management Association Seminars focusing on various business/sales topics, while networking with other attendees

Woonsocket, Ri, Us

•Worked alongside licensed pharmacists to provide excellent customer service within a high-volume pharmaceutical/retail setting•Swiftly and accurately calculated dosages, dispensed medications, prepared prescription labels, and filled prescriptions for pharmacist approval•Identified customer questions and concerns, explained directions for prescriptions to customers, and processed customer payments

Roslyn, Ny, Us

•Supervised students’ safety in both on-campus and off-campus activities, while actively participating in all program activities•Mentored/assisted students with their STEM-based classes and projects•Worked around the clock throughout the duration of the program to ensure a safe and memorable experience for all students

•Performed non-law enforcement duties for Indiana University Police Department including radio dispatch duties, security assignments for buildings and events, administrative duties, and special assignments where IUPD presence is necessary•Observed and reported suspicious activity•Enforced university policies and call sworn officers to detain or arrest

•Identified guests’ needs and provided services accordingly, demonstrating quality customer service skills•Inspect the cleanliness of facilities•Managed and operated the cash register, distributing tips to servers and bussers when their shifts ended•Balanced daily cash flow statements at the end of each work day•Trained newly hired employees

Fishers, Indiana, Us

•Ensured the safety of the children attending camp while providing an exciting and memorable week for each individual camper•Demonstrated and provided assistance for adventure activities such as canoeing, archery, and horseback riding

Bloomington, Indiana, Us

•Developed marketing ideas to increase visitation to the on-campus gym facilities•Interacted with students to increase awareness of available programs•Planned events to raise interest and enthusiasm for healthy living

Bloomington, Indiana, Us

•Educated participants how to appropriately use facility equipment•Maintained a safe and orderly exercise environment•Provided assistance to participants and offered feedback

Bloomington, Indiana, Us

•Monitored Recreational Sports facilities, supervising participants during recreational times•Maintained order when issues with participants arise•Responded to emergencies as the trained first responder